Williams - Gateway to the Grand Canyon
Williams Training


Note: This course is non-credit. Colleges and universities generally only accept credit bearing courses as transferrable. View our Continuing Education FAQ Page to learn more about the difference between for-credit and non-credit courses. View our Degrees and Certificates page to explore for-credit degree and certificate options offered through CCC.



Coconino Community College & the City of Williams have partnered to offer training opportunities for employees in the city for free or at a discounted rate.

This monthly series will explore topics related to the hospitality and service industries. Keep checking back to see what each month’s training topic is.


Upcoming Training

Williams AZ




Keep an eye out for upcoming trainings!

Past Trainings

June 2023: True Colors Personality Assessment
Dr. Frances Hill


May 2023: Positive Conflict Resolution
Dr. Michelle Gray


March 2023: Keys to Great Customer Service (CANCELLED)
Wally Rande


February 2023: Real Talk About Taxes (CANCELLED)
Susan D. Rusinski, CPA


January 2023: Team Building for a Positive Work Culture
Tommy Newsom II, Northern Arizona University


October 2022: Customer Service: Your Leadership Matters
Amanda Henry, Small Business Development Center


September 2022: Great Listening - Great Service
Kay Leum, Coconino Community College


August 2022: Why Visit Williams
Pimi Bennett, Williams Visitor Center 


July 2022: Customer Service Basics
Joell Crittenden, Grand Canyon Railway & Hotel