Note: This course is non-credit. Colleges and universities generally only accept credit bearing courses as transferrable. View our Continuing Education FAQ Page to learn more about the difference between for-credit and non-credit courses. View our Degrees and Certificates page to explore for-credit degree and certificate options offered through CCC.
Coconino Community College & the City of Williams have partnered to offer training opportunities for employees in the city for free or at a discounted rate.
This monthly series will explore topics related to the hospitality and service industries. Keep checking back to see what each month’s training topic is.
June 2023: True Colors Personality Assessment
Dr. Frances Hill
May 2023: Positive Conflict Resolution
Dr. Michelle Gray
March 2023: Keys to Great Customer Service (CANCELLED)
February 2023: Real Talk About Taxes (CANCELLED)
Susan D. Rusinski, CPA
January 2023: Team Building for a Positive Work Culture
Tommy Newsom II, Northern Arizona University
October 2022: Customer Service: Your Leadership Matters
Amanda Henry, Small Business Development Center
September 2022: Great Listening - Great Service
Kay Leum, Coconino Community College
August 2022: Why Visit Williams
Pimi Bennett, Williams Visitor Center
July 2022: Customer Service Basics
Joell Crittenden, Grand Canyon Railway & Hotel