ITS Help Desk

NOTICE: Please note that the Help Desk cannot assist with password resets or account information over email due to FERPA regulations. If you need assistance with these issues call 928-226-4357.

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Maintenance (1)

Degreeworks Maintenance

Starting Friday 10/31 at 8am, Degreeworks will be intermittently available while we perform important upgrades to the system.  The upgrades are planned to be completed by Monday November 2nd.  Please contact the ITS Helpdesk for any questions or concerns you might have at 928-226-4357 or This email address is being protected from spambots. You need JavaScript enabled to view it.


Recurring Banner Maintenance Window:

ITS has scheduled a Banner maintenance window Wednesday mornings from 12:00 a.m. – 7:00 a.m. During this time Banner services (Self Service Banner, Degreeworks, Banner Forms) may be unavailable.

The ITS Help Desk is here to help with any technical difficulties you may be experiencing. For the most frequently asked questions, view the FAQ section below.


Frequently Asked Questions