Faculty Support Services for Distance Learning
The Distance Learning staff provides support for faculty that utilize tools and strategies for learning online. Coconino Community College offers a variety of courses online and through Zoom to support student learning. Distance Learning supports online teaching and learning tools to help deliver online classes and to enhance in-person classes. With the Canvas Learning Management System (LMS), CCC students and teachers can interact and share course content in a dynamic and user-friendly learning environment. CCC uses Zoom to broadcast in-person classes to remote destinations including Page and the Grand Canyon.
Canvas
Support
CCC ITS Help Desk: The ITS Help Desk can assist with many issues with Canvas. They can be found near the Computer Labs on the Lone Tree and Fourth Street Campuses. View their page for more information on availability.
Teaching &
Learning Center
Teaching and Learning Center (TLC)
Lone Tree Campus Room 458
928-226-4368
Email
The TLC supports faculty in their work on course and lesson development as well as the use of instructional technology like Canvas LMS. The team welcomes phone calls, emails, and drop-ins from faculty.
Canvas Training
for Faculty
Students
Learn about CCC course and program offerings
CCC has a variety of in-person, online, and hybrid courses available. Visit with a CCC Advisor to learn more about options available to you.
Questions to consider before taking an online class
- Do you have a computer at home?
- Do you have reliable internet access?
- Do you know your Comet ID and your password?
- Can you open a variety of files on your computer that would likely be used in your class?
- Are you self-disciplined and motivated?
- Do you have enough time to commit to your course?
Tips for Success
- Schedule a weekly time slot for your online class.
- Login early, study the syllabus and explore the class structure and materials.
- Review the materials and complete assignments EARLY.
- Communicate effectively with your instructor.
- Stay current!
- Get help when you need it.
- Print the course calendar and syllabus
How do I learn how to use Canvas
- Comets in Canvas, CCC's Canvas training course for students, is available in the Canvas Help Menu and on all student Dashboards.
- Canvas Student Guides
- Register for New Student Orientation
How do I login to Canvas?
You can login to Canvas through the myCCC Student Portal. The link for myCCC can be found on the CCC website, or by going to https://myccc.coconino.edu.
Remote Proctoring Information
CCC is committed to student success and academic integrity in our online and hybrid courses. Although CCC has proctored exams in-person for years, we have also been using online proctoring tools since before the pandemic. If you're taking an online or hybrid class, your instructor may require the use of an online proctoring tool such as Respondus Monitor.
More help with Respondus Monitor can be found in the Academic Integrity & Proctored Testing section of Comets in Canvas (in your Canvas Help Menu and Dashboard). Students can also get direct support from Respondus, including 24/7 chat support.
How do I send my instructor a question
Canvas has a robust communication system built in. You can learn how to use it on the How do I use the Inbox? page.
When will my classes appear in Canvas?
Your courses will not appear on your Canvas Dashboard until the Friday before classes begin. If you don’t see your courses on the first day of class, you may need to update your favorite courses. This guide explains how to favorite a course . If you still don’t see your courses please contact Registration .
How do I get additional help or report a problem?
In Canvas, click on the “Help” icon and then select “Report a Problem.” Please provide a detailed description of the problem. All communications will be directed to your default email address in Canvas. Learn more about setting your default email address .
The ITS Help Desk can assist with many issues with Canvas. They can be found near the Computer Labs on the Lone Tree and Fourth Street Campuses.
Faculty
What do faculty need to know about teaching online at CCC?
Faculty 411: The All-Knowing Faculty Resource (Need access to this Canvas shell? Email
View our Go-To Document for Online Teachers
View our CCC Essential Design Standards. Currently, this document is only used to review Shared Shells, but it can also serve as an example of quality online course design components.
What is the TLC?
The Distance Learning department provides a Teaching and Learning Center (TLC) for faculty to get help implementing technology in their courses.
You can contact the TLC by calling us at 928-226-4368 or visit us in room 458 on the Lone Tree campus.
How do I learn how to use Canvas as an Instructor?
-
This email address is being protected from spambots. You need JavaScript enabled to view it. to enroll in a self-paced training course - Faculty 411
- Canvas Faculty Guides
- Canvas Video Guides
How do I access Quality Matters?
CCC faculty and staff can use CCC's membership to access MyQM and create an account . Once logged in, you can register for training, access the Quality Matters rubric for online course design, and much more.
Respondus Monitor Information
Respondus Monitor and LockDown Browser Information can be found in the Online Proctoring Help module.
Start of the Semester Resources
End of Semester Resources
How do I get additional help or report a problem?
The TLC is happy to assist with any problems you have. You can contact the TLC at 928-226-4368 , email
In Canvas, click on the “Help” icon and then select “Report a Problem.” Please provide a detailed description of the problem. All communications will be directed to your default email address in Canvas. Learn more about setting your default email address .
The ITS Help Desk can assist with many issues with Canvas. They can be found near the Computer Labs on the Lone Tree and Fourth Street Campuses.
Distance Learning is supported by:
| Quality Matters | Canvas Community | |
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