Help Desk (Technical Support)
- Last Updated: 29 June 2015
We are here to serve you. If you are experiencing technical difficulties, please choose from one of the following options to contact the Help Desk:
Information Technology Services (ITS) in the near future be implementing new password complexity rules for Banner and Windows account passwords. For further information regarding these changes please visit our Password Information page.
The Help Desk is on Summer Hours
Open Monday - Thursday, 7 a.m. - 6 p.m.
Closed Friday, Saturday and Sunday.
The Computer Labs are closed until start of summer term, on 6/1/15.
Banner/Self Service (Web 4) Outage
On Tuesday, June 30th starting at 1:00 p.m., Banner Services including Web4 will be down due to scheduled maintenance. Service will restore on Wednesday, July 1st, at 6:30 a.m.
Student email is now accessed through the myCCC student portal. You will need to login at myccc.coconino.edu using your CometID and password.
If you have any questions please do not hesitate to contact any of our help desk staff.
Click here to reset your password! You will land on our forefront login page. Login with the following information:
Password:Last known password
You can fill out a support request to build a ticket and one of our technicians will assist you!
You can fill out a Support Request here.
Hours & Locations
We have knowledgeable staff at all three main campuses: Lone Tree, 4th Street, and Page.
Frequently Asked Questions