CARE Program


What is CARE?

The CARE program provides faculty and staff with resources and trainings to support students and colleagues. CARE enables employees and students to report behaviors that may raise a concern about a student and/or employee behavior as well as incidents of misconduct. CARE also allows employees and students to notify Student Affairs and Human Resources of individuals who may need assistance with support services and behavioral health resources.

When should I use the CARE incident report form?

  • Concern for student and/or employee well-being
  • Student or employee behavior concerns including hostility, depression, isolation, pronounced and sudden changes in behavior
  • Academic misconduct including classroom disruption and academic dishonesty
  • Title IX incidents
  • Potential Violation of the Student Code of Conduct

Should I use this form for emergencies?

No, in case of emergency or immediate threat employees and students should notify security by dialing 911 from any college phone.

How will the information collected through the CARE Incident Report be used?

The reports provide a standardized mechanism for recording observations of troublesome behaviors, for alerting staff of potential concerns, for responding to individual incidents and for offering appropriate and timely interventions to resolve and/or prevent escalation of issues and behaviors. Information will be used to support these functions:

  1. Provide consultation, education, and support to faculty, staff, and administration in assisting individuals who display concerning or disruptive behaviors;
  2. Gather information to assess situations involving individuals who display concerning or disruptive behaviors;
  3. Recommend appropriate intervention strategies or disciplinary sanctions;
  4. Connect individuals with needed campus and community resources; and
  5. Monitor ongoing behavior of individuals who have displayed disruptive or concerning behavior.

How do I make a referral?

  Fill out our CARE Web Form

Who will respond to the referral?

The Executive Director of Human Resources addresses employee concerns. The Dean of Student Affairs addresses student concerns.

About CARE

CARE Committee: The CARE committee will maintain a list of community resources; coordinate and monitor referral operations, maintain policy and procedure, identify and coordinate educational needs of the College.


Student Behavior Assessment Team:

Will respond to reports of individuals of concern, works with, supports, and connects individuals-of-concern to resources as necessary, identifies educational and response strategies, follows up with individuals-of-concern.

Employee Response:

HR Director will respond to reports of individuals of concern, works with, supports, and connects individuals-of-concern to resources as necessary, identifies educational and response strategies, follows up with individuals-of-concern.


Preventative Actions & Appropriate Response
Employee TrainingAddress Root CausesPsychoeducation & Health Literacy
  • How to identify concerns, how to respond, where to refer
  • Response team training
  • Connect students & employees to community social & support services
  • Identify needs that can be met on campus (i.e. food pantry, transportation)
  • Online training
  • In-person workshops & activities
Short-term CareLong-term CareCrisis
  • Community Referrals (TGC, Southwest Behavioral Health, NACA, etc.)
  • NAU Counseling Services (CCC2NAU students only)
  • Employee Assistance Program
  • Referral
  • Terros: 24/7 services, available by phone or in-person response, transportation to FMC if needed
  • The Guidance Center: 24/7 availability, assists with AHCCCS application


Crisis Leaders

HR Director, Vice President of Student Services, Security Manager, and member of leadership at Fourth Street and Page designees

policy, procedure, legal issues, liability and regulations


Response and Assessment Teams

Procedure and regulations

De-escalation, referral and follow up


All Employees & Students

General resources, identify concerns, how to respond

Process for referral to CARE

Community & College Resources

Safe Colleges

College & Community Resources

A Community Approach to Care
County ResourcesCollege Resources
  • County Health Regional Group
  • Terros Health
  • The Guidance Center
  • NACA (suicide prevention); traditional medicine
  • North Country Health Care (Resource Database)
  • Department of Economic Security
  • NAU Counseling Services
  • Flagstaff Medical Center
  •  Front Door
  • Page Campus: EnCompass Health Services, behavioral health
  • Page Campus: Canyonlands Healthcare

For a PDF resource list with contact details please view the   Flagstaff Outpatient Counseling list.

  • Human Resources
  • Student Affairs
  • Employee Assistance Program
  • Student Behavior Assessment Team
  • CARE

Mental Health & Well-being Resources

These resources are intended to provide tools for you.  Here are a few tips to help you optimize these resources: first, look through these web sites and explore one that provides useful information. Second, try to get print-outs of any pages or resources that you find helpful.  Next, it is recommended that you take your print-outs to a counselor within the community who is professionally trained and licensed by the State of Arizona to help maximize your efforts and help you achieve your personal goals.


Community Mental Health

Terros Health - Northern AZ



The Guidance Center

2187 N. Vickey St.

Flagstaff, AZ  86004



North County Healthcare

2920 N. 4th Street

Flagstaff, AZ  86004



Behavioral Health Services-Flagstaff Medical

1215 N. Beaver Street

Flagstaff, AZ  86001



Southwest Behavioral Health Services

1515 E. Cedar Avenue, #B-4

Flagstaff, AZ  86004



Northern Alliance on Mental Illness (NAMI) Flagstaff

PO Box 30673

Flagstaff, AZ  86003



The Northern Arizona Regional Behavioral Health Authority (NARBHA)

616 N. Beaver Street

Flagstaff, AZ  86001



Vista Hospice

452 N. Switzer Canyon Drive, Ste. A

Flagstaff, AZ  86001



Native Americans for Community Action (NACA)

1500 E. Cedar, Suite 26

Flagstaff, AZ  86004

928-773-1245 ext 200

NACA (Main)

2717 N. Steve’s Blvd., Suite 11

Flagstaff, AZ  86004




Victim/Witness Services for Coconino County

201 E. Birch Ave, Suite #4

Flagstaff, AZ  86004




The following sites may help in finding a therapist in your area:

  • American Association for Marriage & Family Therapy
  • American Psychiatric Association
  • American Psychological Association
  • National Board for Certified Counselors

Online Mental Health Screening

The following are self-tests that you can take online anonymously.  If you feel as though you would like to discuss the results it is recommended that you take a print-out and share with a counselor within the community who is professionally trained and licensed by the State of Arizona to help you safely achieve your personal goals.


Crisis Support and Suicide Help Lines

For a life-threatening emergency call 911 or go to the nearest hospital emergency room.

Otherwise, contact one of the services listed in the 24 Hour Crisis Services table:

24 Hour Crisis Services

Terros Health - Northern AZ



Northern AZ Crisis Line

Crisis Response Network



Mental Health Crisis Hotline (24/7 access)

NARBHA Institute – Northern Arizona


Arizona Child Abuse Hotline



Narcotics Anonymous (NA)

Helpline Number



Alcoholics Anonymous (AA)

Emergency Hotline (24/7 access)



National Suicide Prevention Lifeline



Arizona Poison and Drug Information Center

1-800-222-1222 (24/7; Free; Confidential)


Suicide Awareness Voices of Education (SAVE)





Suicide Prevention Resources – How to help?

The following links provide some very good information about preventing suicide, warning signs and how to access help, but no web search can be a substitute for getting help from a caring trained professional. This is true whether you are considering suicide or are concerned about someone who may be. It is highly recommended that you seek out professional help and assistance by talking with a local counselor who is professionally trained and licensed in the State of Arizona.


That said, here are some websites we trust to provide thorough and accurate guidance to those concerned about suicidal feelings and behaviors.

Suicide: Read This First

This is an excellent resource for persons experiencing suicidal thoughts.  It is a compelling, well-written site that offers a variety of alternatives to suicide and strategies for increasing effective coping.

Reach Out: Ways to Help A Loved One At Risk Of Suicide

If you know someone struggling with despair, depression or thoughts of suicide, here are some ways to help.

Forefront Suicide Prevention

Forefront is considered a leader in suicide prevention.  The site includes tips for how to make your home safer, relevant data, and info on policy and advocacy.  There is also a video collection designed to provide comfort, education, and tools for those touched by suicide and mental illness.  Forefront is affiliated with the University of Washington.

The Jed Foundation

This site includes lots of resources specifically developed for a college population.  The Jed Foundation includes self-evaluations and links to other resources.

American Association of Suicidology

An organization of persons focused on suicide including researchers, clinicians, preventionists, crisis workers and survivors of suicide.  The site provides statistics, basic information on how to intervene with a suicidal person, and phone numbers for local agencies.


Substance Use Resources

  • 24/7 Alcohol/Drug Treatment Referral Line
    • 1-206-722-3700 or 1-800-562-1240
  • Alcoholics Anonymous (AA)
  • Narcotics Anonymous (NA)
  • Al-Anon and Alateen

For family member or friends who are worried about someone with a drinking problem.

  • 1-206-625-0000


Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental health and/or substance use disorders.


Alcohol Rehab Help

This is an informational web guide created for people struggling with alcohol use disorders (AUD) and co-occurring mental health disorders. The site offers free resources and information on Alcohol Use Disorder and comprehensive information regarding treatment options. All content published on Alcohol Rehab Help is fact-based and original. For more information view the Alcohol Rehab Help website .


Alcohol Information: NIAAA

  • Website
  • Facts and Statistics
  • What is a standard drink
  • Drinking levels defined


Higher Education Center for Alcohol and Drug Misuse Prevention and Recovery

Housing and Emergency Shelter

Front Door

Front Door is a community-wide collaborative effort formed to provide a coordinated entry point for services for those experiencing homelessness in Flagstaff.  The program works to divert or prevent homelessness when possible, reduce the amount of time homeless individuals and families spend on wait-lists, as well as, place individuals and families with the most appropriate agency for their housing needs in the quickest and most cost-effective manner.  While this is a community collaboration – Flagstaff Shelter Services and Catholic Charities serve as the access points for individuals and families in crisis.

Flagstaff Shelter Services

LGBTQIA Resources

Trevor Lifeline provides crisis intervention and suicide prevention for LGBTQ youth


Trans Lifeline is a national trans-led 501(c)(3) organization dedicated to improving the quality of trans lives by responding to the critical needs of our community with direct service, material support, advocacy, and education.

  • Trans Lifeline

Anti-Violence Project - Report an experience of violence


Gay and Lesbian Medical Association National Provider Directory


PFLAG National - The website for the national PFLAG organization provides a great deal of LGBTQ+ related information, including links to other PFLAG Chapters.


PrideGuide Arizona

Resources for Students of Color

The Steve Fund - The Steve Fund is dedicated to the mental health and emotional well-being of students of color.


Live Another Day - A carefully curated list of mental health and substance use resources for black, indigenous, and people of color.

Domestic Violence and Sexual Assault

Domestic Violence Resources – Coconino County Arizona

  • Website
  • 911 for Emergencies
  • NACASA (Northern AZ Care and Services After Assault): 928-213-6112
  • Victim Witness: 928-856-7676
  • Northland Family Help Center: 928-527-1900
  • DCS, Flagstaff Office (Department of Child Safety): 928-637-1932


National Resources for Sexual Assault Survivors and their Loved Ones


National Center for Victims of Crime

The nation’s leading resource and advocacy organization for crime victims and those who serve them. Please join us as we forge a national commitment to help victims of crime rebuild their lives.


Flagstaff Police Department

To report a crime, file a police report, or file a complaint call: 928-774-1414

Veterans Resources

Veteran’s Suicide Prevention Lifeline