CARE Program
What is CARE?
The CARE program provides faculty and staff with resources and trainings to support students and colleagues. CARE enables employees and students to report behaviors that may raise a concern about a student and/or employee behavior as well as incidents of misconduct. CARE also allows employees and students to notify Student Affairs and Human Resources of individuals who may need assistance with support services and behavioral health resources.
When should I use the CARE incident report form?
- Concern for student and/or employee well-being
- Student or employee behavior concerns including hostility, depression, isolation, pronounced and sudden changes in behavior
- Academic misconduct including classroom disruption and academic dishonesty
- Title IX incidents
- Potential Violation of the Student Code of Conduct
Should I use this form for emergencies?
No, in case of emergency or immediate threat employees and students should notify security by dialing 911 from any college phone.
How will the information collected through the CARE Incident Report be used?
The reports provide a standardized mechanism for recording observations of troublesome behaviors, for alerting staff of potential concerns, for responding to individual incidents and for offering appropriate and timely interventions to resolve and/or prevent escalation of issues and behaviors. Information will be used to support these functions:
- Provide consultation, education, and support to faculty, staff, and administration in assisting individuals who display concerning or disruptive behaviors;
- Gather information to assess situations involving individuals who display concerning or disruptive behaviors;
- Recommend appropriate intervention strategies or disciplinary sanctions;
- Connect individuals with needed campus and community resources; and
- Monitor ongoing behavior of individuals who have displayed disruptive or concerning behavior.
How do I make a referral?
Who will respond to the referral?
The Executive Director of Human Resources addresses employee concerns. The Dean of Student Affairs addresses student concerns.
About CARE
CARE Committee: The CARE committee will maintain a list of community resources; coordinate and monitor referral operations, maintain policy and procedure, identify and coordinate educational needs of the College.
Student Behavior Assessment Team:
Will respond to reports of individuals of concern, works with, supports, and connects individuals-of-concern to resources as necessary, identifies educational and response strategies, follows up with individuals-of-concern.
Employee Response:
HR Director will respond to reports of individuals of concern, works with, supports, and connects individuals-of-concern to resources as necessary, identifies educational and response strategies, follows up with individuals-of-concern.
| Preventative Actions & Appropriate Response | ||
|---|---|---|
| Employee Training | Address Root Causes | Psychoeducation & Health Literacy |
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| Short-term Care | Long-term Care | Crisis |
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Crisis Leaders
HR Director, Vice President of Student Services, Security Manager, and member of leadership at Fourth Street and Page designees
policy, procedure, legal issues, liability and regulations
Response and Assessment Teams
Procedure and regulations
De-escalation, referral and follow up
All Employees & Students
General resources, identify concerns, how to respond
Process for referral to CARE
Community & College Resources
Safe Colleges
College & Community Resources
| A Community Approach to Care | |
|---|---|
| County Resources | College Resources |
For a PDF resource list with contact details please view the Flagstaff Outpatient Counseling list. |
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Mental Health & Well-being Resources
These resources are intended to provide tools for you. Here are a few tips to help you optimize these resources: first, look through these web sites and explore one that provides useful information. Second, try to get print-outs of any pages or resources that you find helpful. Next, it is recommended that you take your print-outs to a counselor within the community who is professionally trained and licensed by the State of Arizona to help maximize your efforts and help you achieve your personal goals.
Community Mental Health
Terros Health - Northern AZ 1-877-756-4090 | The Guidance Center 2187 N. Vickey St. Flagstaff, AZ 86004 928-527-1899 |
North County Healthcare 2920 N. 4th Street Flagstaff, AZ 86004 928-522-9400 | Behavioral Health Services-Flagstaff Medical 1215 N. Beaver Street Flagstaff, AZ 86001 928-213-6400 |
Southwest Behavioral Health Services 1515 E. Cedar Avenue, #B-4 Flagstaff, AZ 86004 928-779-4550 | Northern Alliance on Mental Illness (NAMI) Flagstaff PO Box 30673 Flagstaff, AZ 86003 928-214-2218
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The Northern Arizona Regional Behavioral Health Authority (NARBHA) 616 N. Beaver Street Flagstaff, AZ 86001 928-233-8667 | Vista Hospice 452 N. Switzer Canyon Drive, Ste. A Flagstaff, AZ 86001 928-779-1227
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Native Americans for Community Action (NACA) 1500 E. Cedar, Suite 26 Flagstaff, AZ 86004 928-773-1245 ext 200 | NACA (Main) 2717 N. Steve’s Blvd., Suite 11 Flagstaff, AZ 86004 928-526-2968
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Victim/Witness Services for Coconino County 201 E. Birch Ave, Suite #4 Flagstaff, AZ 86004 928-679-7770 |
The following sites may help in finding a therapist in your area:
- American Association for Marriage & Family Therapy
- American Psychiatric Association
- American Psychological Association
- National Board for Certified Counselors
Online Mental Health Screening
The following are self-tests that you can take online anonymously. If you feel as though you would like to discuss the results it is recommended that you take a print-out and share with a counselor within the community who is professionally trained and licensed by the State of Arizona to help you safely achieve your personal goals.
- HealthyPlace has a large variety of psychological tests
- HealthyPlace Eating Attitude Test
Crisis Support and Suicide Help Lines
For a life-threatening emergency call 911 or go to the nearest hospital emergency room.
Otherwise, contact one of the services listed in the 24 Hour Crisis Services table:
| 24 Hour Crisis Services | |
Terros Health - Northern AZ 1-877-756-4090 | Northern AZ Crisis Line Crisis Response Network 1-877-756-4090 |
Mental Health Crisis Hotline (24/7 access) NARBHA Institute – Northern Arizona 877-756-4090 | Arizona Child Abuse Hotline 1-888-767-2445 |
Narcotics Anonymous (NA) Helpline Number 928-255-4655 | Alcoholics Anonymous (AA) Emergency Hotline (24/7 access) 928-779-3569 |
National Suicide Prevention Lifeline 1-800-273-8255 | Arizona Poison and Drug Information Center 1-800-222-1222 (24/7; Free; Confidential) |
Suicide Awareness Voices of Education (SAVE) 1-800-273-8255 |
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Suicide Prevention Resources – How to help?
The following links provide some very good information about preventing suicide, warning signs and how to access help, but no web search can be a substitute for getting help from a caring trained professional. This is true whether you are considering suicide or are concerned about someone who may be. It is highly recommended that you seek out professional help and assistance by talking with a local counselor who is professionally trained and licensed in the State of Arizona.
That said, here are some websites we trust to provide thorough and accurate guidance to those concerned about suicidal feelings and behaviors.
Suicide: Read This First
This is an excellent resource for persons experiencing suicidal thoughts. It is a compelling, well-written site that offers a variety of alternatives to suicide and strategies for increasing effective coping.
Reach Out: Ways to Help A Loved One At Risk Of Suicide
If you know someone struggling with despair, depression or thoughts of suicide, here are some ways to help.
Forefront Suicide Prevention
Forefront is considered a leader in suicide prevention. The site includes tips for how to make your home safer, relevant data, and info on policy and advocacy. There is also a video collection designed to provide comfort, education, and tools for those touched by suicide and mental illness. Forefront is affiliated with the University of Washington.
The Jed Foundation
This site includes lots of resources specifically developed for a college population. The Jed Foundation includes self-evaluations and links to other resources.
American Association of Suicidology
An organization of persons focused on suicide including researchers, clinicians, preventionists, crisis workers and survivors of suicide. The site provides statistics, basic information on how to intervene with a suicidal person, and phone numbers for local agencies.
Substance Use Resources
- 24/7 Alcohol/Drug Treatment Referral Line
- 1-206-722-3700 or 1-800-562-1240
- Alcoholics Anonymous (AA)
- 1-206-587-2838
- Website
- Narcotics Anonymous (NA)
- 1-206-790-8888
- Website
- Al-Anon and Alateen
For family member or friends who are worried about someone with a drinking problem.
- 1-206-625-0000
Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental health and/or substance use disorders.
- 1-800-662-HELP (4357)
- Online treatment locators
- National Helpline Website
Alcohol Rehab Help
This is an informational web guide created for people struggling with alcohol use disorders (AUD) and co-occurring mental health disorders. The site offers free resources and information on Alcohol Use Disorder and comprehensive information regarding treatment options. All content published on Alcohol Rehab Help is fact-based and original. For more information view the Alcohol Rehab Help website .
Alcohol Information: NIAAA
- Website
- Facts and Statistics
- What is a standard drink
- Drinking levels defined
Higher Education Center for Alcohol and Drug Misuse Prevention and Recovery
Housing and Emergency Shelter
Front Door
Front Door is a community-wide collaborative effort formed to provide a coordinated entry point for services for those experiencing homelessness in Flagstaff. The program works to divert or prevent homelessness when possible, reduce the amount of time homeless individuals and families spend on wait-lists, as well as, place individuals and families with the most appropriate agency for their housing needs in the quickest and most cost-effective manner. While this is a community collaboration – Flagstaff Shelter Services and Catholic Charities serve as the access points for individuals and families in crisis.
Flagstaff Shelter Services
- Website
- 928-225-2533
LGBTQIA Resources
Trevor Lifeline provides crisis intervention and suicide prevention for LGBTQ youth
- Website
- 1-866-488-7386
Trans Lifeline is a national trans-led 501(c)(3) organization dedicated to improving the quality of trans lives by responding to the critical needs of our community with direct service, material support, advocacy, and education.
- Trans Lifeline
- Website
- 1-877-565-8860
Anti-Violence Project - Report an experience of violence
- Website
- 24/7 Hotline: 212-714-1141
Gay and Lesbian Medical Association National Provider Directory
PFLAG National - The website for the national PFLAG organization provides a great deal of LGBTQ+ related information, including links to other PFLAG Chapters.
PrideGuide Arizona
Resources for Students of Color
The Steve Fund - The Steve Fund is dedicated to the mental health and emotional well-being of students of color.
Live Another Day - A carefully curated list of mental health and substance use resources for black, indigenous, and people of color.
Domestic Violence and Sexual Assault
Domestic Violence Resources – Coconino County Arizona
- Website
- 911 for Emergencies
- NACASA (Northern AZ Care and Services After Assault): 928-213-6112
- Victim Witness: 928-856-7676
- Northland Family Help Center: 928-527-1900
- DCS, Flagstaff Office (Department of Child Safety): 928-637-1932
National Resources for Sexual Assault Survivors and their Loved Ones
- Website
- Get Help 24/7800-656-HOPE (4673)
- RAINN Live Chat
- RAINN Chat en vivo
National Center for Victims of Crime
The nation’s leading resource and advocacy organization for crime victims and those who serve them. Please join us as we forge a national commitment to help victims of crime rebuild their lives.
Flagstaff Police Department
To report a crime, file a police report, or file a complaint call: 928-774-1414