| COCONINO COMMUNITY COLLEGE |
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| 2012-2015
STRATEGIC PLAN |
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| ACCESS, RETENTION, COMPLETION |
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| Goal 1 - LEARNING
and GROWTH |
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| By June 30,
2015, CCC will promote a learner-centered environment and continue to
incorporate innovative strategies to enable achievement of individual
learning goals by: |
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| OBJECTIVES |
TACTICS |
MEASURES |
PERSONS
RESPONSIBLE |
RESOURCES
NEEDED |
COMPLETION
DATE |
FEEDBACK LOOP |
AZCC VISION |
HLC CRITERION |
STATUS |
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| ADVISING: Expand advising services to retain students |
Leverage
CCC2NAU success to larger scale: Develop advising program - EVERY learner has
an assigned advisor: Every faculty member & professional advisor has an
advising load |
Recommendations made, program
developed and implemented |
Dir SS & VPAA |
May need to
hire add'l advisor(s); staff time |
6/30/2013 |
President,
College Council, Student Services
(SS), Academic Affairs (AA) |
Retention,
Student Support Services, 13, 14 |
Teaching
& Learning : Quality, 3D.3; Accessible Instructors, 3C.5 |
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Advise all
new learners into English & Math in first year |
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May increase faculty need; increase course sections |
6/30/2013 |
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Retention, Gateway Courses, 6, 7,10,11 13, 14 |
Teaching & Learning: Quality, 3D.3 |
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Faculty
advising roles & responsibilities implemented |
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Training for faculty |
6/30/2013 |
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Retention, Goal Achievement, Transfer Pathways 15, 16, 18, 21 |
Teaching & Learning : Quality, 3D.3; Accessible Instructors,
3C.5 |
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Offer group advising sessions |
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6/30/2014 |
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Access, Retention, Convenient Services,Student Support
Services, 13, 14 |
Teaching & Learning: Quality, 3D.3 |
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Assess expansion of on-line advising opportunities & make
recommendations |
Dir SS |
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6/30/2013 |
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Access, Retention, Convenient Services,Student Support
Services, 13, 14, 16, 17 |
Teaching & Learning: Quality, 3D.3 |
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Assessment
measures developed for advising outcomes |
Dir SS & IR |
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6/30/2013 |
President, College Council |
Retention, Student Support Services, 13, 14, 16, 17 |
Teaching & Learning: Quality, 3D.3 |
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Implement program |
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6/30/2014 |
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Retention, Student Support Services, 13, 14, 16, 17 |
Teaching & Learning: Quality, 3D.3 |
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Assess & make adjustments as needed |
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6/30/2015 |
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Retention, Student Support Services, 13, 14, 16, 17 |
Teaching & Learning: Quality, 3D.3 |
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Implement advising technology |
Develop Banner
advising forms for both students & advising staff |
CTO & Dir SS |
Funds for implementation and training |
6/30/2013 |
President, College Council, Administrative Users Group (AUG) |
Retention, Student Support Services, 13, 14, 16, 17 |
Teaching & Learning: Quality, 3D.3 |
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Train advising staff in advising module and DegreeWorks |
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6/30/2013 |
President, College Council, SS, Faculty |
Retention, Student Support Services, 13, 14, 16, 18 |
Teaching & Learning: Quality, 3D.4 |
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Utilize Degree
Audit |
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6/30/2014 |
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Retention, Student Support Services, 13, 14, 16, 19 |
Teaching & Learning: Quality, 3D.3 |
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Connect
advising info to student portal |
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IT assistance and funds for implementation |
6/30/2013 |
President, College Council, AUG |
Retention, Student Support Services, 13, 14, 16, 17 |
Teaching & Learning: Quality, 3D.3 |
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Implement comprehensive training for all advisors (faculty &
staff) |
Training
developed & guidelines created |
Dir SS |
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6/30/2013 |
President, College Council, SS, Faculty |
Retention, Student Support Services, 13, 14, 16, 17 |
Teaching & Learning: Quality, 3D.3 |
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| Ensure sustainability & expansion of CCC2NAU |
CCC2NAU advisors train faculty and other professional advisors on
degree plans and program maps |
Training sessions developed and scheduled |
Dir SS |
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6/30/2013 |
President, College Council, Faculty, Advising Committee, CCC/ NAU
Coordinating Council |
Completions, Partnerships, 13, 14, 16, 17, 21, 22, 25 |
Teaching & Learning: Quality, 3D.3 |
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Discuss program with every learner and encourage participation |
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6/30/2014 |
President, College Council |
Completions, Partnerships, 13, 14, 16, 17, 21, 22, 25 |
Teaching & Learning: Quality, 3D.3 |
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CCC2NAU degree maps created & reviewed annually |
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6/30/2013 |
President, College Council, NAU Gateway |
Completions, Partnerships, 13, 14, 16, 17, 21, 22, 25 |
Teaching & Learning: Quality, 3D.2 |
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NAU Immersion Day - CCC students attend NAU class to get
"feel" for university life |
Day planned & implemented |
Dir SS |
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6/30/2013 |
President, College Council, CCC/NAU Coordinating Council |
Completions, Partnerships, 13, 14, 16, 17, 21, 22, 25 |
Teaching & Learning: Quality, 3E.1, 2 |
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Faculty/staff peer collaboration day to discuss CCC2NAU best
practices and lessons learned |
Day planned & implemented |
Dir SS & VPAA |
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6/30/2014 |
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Completions, Partnerships, 13, 14, 16, 17, 21, 22, 25 |
Teaching & Learning: Quality, 3E.1, 2 |
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Outreach to 4-year institutions for possible partnerships |
Research & make recommendations |
VPAA |
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6/30/2013 |
President, College Council |
Completions, Partnerships, 13, 14, 16, 17, 21, 22, 25 |
Teaching & Learning: Quality, 3E.1, 2; Resources, Encompass,
5C.3 |
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Develop programs & implement |
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6/30/2014 |
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Completions, Partnerships, 13, 14, 16, 17, 21, 22, 25 |
Teaching & Learning: Quality, 3E.1, 2 |
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| ORIENTATION: Expand START SMART orientation program |
Advertise more broadly |
Plan developed & implemented |
Dir SS & IA |
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6/30/2013 |
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Access, Readiness, 4, 5 |
Mission, Public, 1B.1; Teaching & Learning, Public 1D.3 |
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Offer a booklet of useful info (programs, clubs, dates,
terminology…) |
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6/30/2013 |
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Access, Retention, Readiness, Student Support Services, 4, 5, 13,
14 |
Integrity, Presents, 2b. |
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Mandatory? |
Assess
feasibility & recommendations made |
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6/30/2013 |
President, College Council, SS, Faculty, Associated Student Body
(ASB) |
Access, Readiness, 4, 5 |
Integrity, Presents, 2b. |
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Assessment of
program & retention developed |
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6/30/2013 |
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Access, Retention, Readiness, Student Support Services, 4, 5, 13,
14 |
Integrity, Presents, 2b. |
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Develop a First Year Experience concept whether imbedded in
coursework, curriculum, or co/extra-curricular |
Recommendations made |
Dir SS & VPAA |
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6/30/2013 |
President, College Council, SS, AA, ASB |
Access, Retention, Readiness, Student Support Services, Pathways
4, 5, 13, 14 |
Teaching & Learning, Entering Students, 3D.2 |
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Expand FA sessions |
Annual "How to apply for FA & Scholarships"
presentation |
Dir FA |
FA Staff/ Powerpoint |
6/30/2013 |
College Council, ASB, SS |
Access, Close Gap, Readiness, 2, 4, 5, 8, 27 |
Teaching & Learning, Entering Students, 3D.2 |
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FA workshops through START |
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FA Staff/ Powerpoint |
6/30/2013 |
SS |
Access, Close Gap, Readiness, 2, 4, 5, 8, 27 |
Teaching & Learning, Entering Students, 3D.2 |
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Create Veteran Student orientation |
Program created & scheduled |
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6/30/2014 |
SS, College Council |
Access, Close Gap, Readiness, 2, 4, 5, 8, 27 |
Teaching & Learning, Entering Students, 3D.2 |
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| COLLEGE READINESS: Develop HS2CCC program that could be
implemented at each HS within the
district |
Collaborate with high schools on college preparedness and
transition |
Checklist created for
students to use to navigate transition into college |
VPAA |
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6/30/2014 |
President, College Council, SS |
Access, Close Gap, Readiness, 2, 4, 5, 8, 27 |
Teaching & Learning, Entering Students, 3D.2 |
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Workshops offered at HS to assist readiness and promote CCC |
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6/30/2015 |
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Access, Close Gap, Readiness, 2, 4, 5, 8, 27 |
Teaching & Learning, Entering Students, 3D.2 |
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Offer prof dev for HS advisors and teachers focusing on preparing
students for learning at college level/ host HS & middle school counselor
day at CCC |
Dev a plan
& calendar |
Dir SS & VPAA |
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6/30/2013 |
President, College Council, AA |
Access, Close Gap, Readiness, 2, 4, 5, 8, 27 |
Teaching & Learning, Entering Students, 3D.2 |
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Implement |
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6/30/2014 |
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Access, Close Gap, Readiness, 2, 4, 5, 8, 27 |
Teaching & Learning, Entering Students, 3D.2 |
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Assess & modify |
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6/30/2015 |
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Access, Close Gap, Readiness, 2, 4, 5, 8, 27 |
Teaching & Learning, Entering Students, 3D.2 |
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Create coordinating council with USDs to share materials,
"norm" assessment standards, compare current, discuss gaps &
solutions |
Assess interest, develop plan & make recommendations |
VPAA |
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6/30/2015 |
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Access, Retention, Readiness, Quality programs, 4, 5, 9, 12, 13,
14 |
Teaching & Learning: Quality, Appropriate Performance 3A.1 |
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| COLLEGE READINESS: Reinvestigate placement testing |
Identify college ready diagnostic tool for HS students |
Assess available software & tools |
Dir SS & VPAA |
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6/30/2015 |
President, College Council, AA & SS |
Access, Retention, Readiness, Quality programs, 4, 5, 9, 12, 13,
14 |
Teaching & Learning: Quality, Appropriate Performance 3A.1 |
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Comprehensive testing of all entering students (prior to AGEC) |
Assess feasibility & make recommendations |
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$5,000+ |
6/30/2014 |
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Access, Retention, Readiness, Quality programs, 4, 5, 9, 12, 13,
14 |
Teaching & Learning: Quality, Appropriate Performance 3A.1 |
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Create procedures |
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6/30/2014 |
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Access, Retention, Readiness, Quality programs, 4, 5, 9, 12, 13,
14 |
Teaching & Learning: Quality, Appropriate Performance 3A.1 |
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Review score levels and pre-reques |
Develop eval
plan for scores & make recommendations |
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Faculty & Staff time |
6/30/2013 and ongoing |
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Access, Close Gap, Readiness, 2, 4, 5 |
Teaching & Learning: Quality, Appropriate Performance 3A.1 |
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Analyses
complete & scores updated |
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6/30/2014 and ongoing |
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Access, Close Gap, Readiness, 2, 4, 5 |
Teaching & Learning: Quality, Appropriate Performance 3A.1 |
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Investigate need for CIS placement testing for computer skill
level |
Needs assessment completed & recommendations made |
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6/30/2015 |
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Access, Close Gap, Readiness, 2, 4, 5 |
Teaching & Learning: Quality, Appropriate Performance 3A.1 |
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| COLLEGE READINESS: Explore pre-collegiate course models that do
not require remediation |
Explore such models as NAU's
math emporium, modular courses, learning communities, competency based
learning, open entry-exit courses and other models |
Research best practices & develop recommendations |
VPAA |
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6/30/2014 |
President, College Council |
Access, Close Gap, Readiness, 2, 4, 5 |
Teaching & Learning: Quality, Appropriate Performance 3A.1 |
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Implement recommendations |
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6/30/2015 |
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Access, Close Gap, Readiness, 2, 4, 5 |
Teaching & Learning: Quality, Appropriate Performance 3A.1 |
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Review college-wide standards for every class re: reading,
writing, and math |
Research best practices and make recommendations |
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6/30/2015 |
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Access, Close Gap, Readiness, 2, 4, 5 |
Teaching & Learning: Quality, Appropriate Performance 3A.1 |
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| COMPLETION:
Expand reverse transfer opportunities |
Assess first year & make adjustments as needed |
Expand #s of transcripts reviewed |
Dir SS &
EM |
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6/30/2013 |
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Completion, Partnerships, Pathways, 23-25, 30 |
Resources, Encompass, 5C.3; Teaching & Learning: Evaluation,
Graduates, 4A.6 |
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Utilize degree audit |
Process
automated |
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6/30/2014 |
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Completion, Partnerships, Pathways, 23-25, 30 |
Resources, Encompass, 5C.3; Teaching & Learning: Evaluation,
Graduates, 4A.6 |
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| COMPLETION:
Institutional WD policy/procedure |
Create policy/procedure |
Policy/procedure
approved |
Dir EM |
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6/30/2013 |
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Completion, Pathways,
15-17 |
Teaching & Learning: Quality, Appropriate Performance 3A.1 |
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| COMPLETION: Track progress & student intent (look to PIMA
e-commerce model) |
Create program to identify student intent for EVERY learner |
Enhance website to collect data & ID learners |
Dir EM &
CTO |
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6/30/2014 |
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Retention, Completion, Goal Achievement, Learning Goals, 9, 15 |
Teaching & Learning: Quality, Learning Goals, 3A.3 |
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Make
recommendation & implement |
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Retention, Completion, Goal Achievement, Learning Goals, 9, 15 |
Teaching & Learning: Quality, Learning Goals, 3A.3 |
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Continue to measure against benchmark data |
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Retention, Completion, Goal Achievement, Learning Goals, 9, 15 |
Teaching & Learning: Quality, Learning Goals, 3A.3 |
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Use data in
state & nat'l reporting |
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Retention, Completion, Goal Achievement, Learning Goals, 9, 15 |
Teaching & Learning: Quality, Learning Goals, 3A.3 |
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Use data to inform curricular and program review decisions |
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Retention, Completion, Goal Achievement, Learning Goals, 9, 15 |
Teaching & Learning: Quality, Learning Goals, 3A.3 |
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Create program to track student progress toward increased
milestones (i.e.degree audit, enrollment, 30 hr completions, …) call student when 12 credits close to
finishing & find out what they need to complete |
Implement degree audit program to monitor student progress &
degree completion |
Dir EM &
SS |
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6/30/2015 |
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Retention, Gateway Courses, 9, 11, 12 |
Teaching & Learning: Evaluation, Retention Improvement, 4C.3 |
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| COMPLETION: Expand student ambassador program |
Peer-to-peer advising, HS visits, orientation, campus tours |
Process & calendar created, increased # of volunteers |
Dir SS |
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6/30/2013 |
President, College Council, ASB |
Access, Retention, Convenience, Student Support Services, 5, 6,
13, 14 |
Teaching & Learning, Support Services, 3D.1 |
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Training program created |
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6/30/2013 |
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Access, Retention, Convenience, Student Support Services, 5, 6,
13, 14 |
Teaching & Learning, Support Services, 3D.1 |
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Dev recognition for students who participate |
Recognition developed & implemented |
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6/30/2013 |
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Access, Retention, Convenience, Student Support Services, 5, 6,
13, 14 |
Teaching & Learning, Support Services, 3D.1 |
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| COMPLETION:
Strengthen LEC |
Automate system for monitoring "at risk" learners |
Annual survey in grad student survey/student satisfaction survey
re: retention rates of LEC users vs non-users |
Dir SS &
Dir IR |
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6/30/2014 |
President, College Council, AA & SS |
Retention, Student Support Services, 6, 7, 9, 10, 11, 13, 14, 18 |
Teaching & Learning,
Learning Support, 3.D.2, Resources, Links to Student Learning, 5.C.2 |
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Research &
recommend models |
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6/30/2013 |
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Retention, Student Support Services, 6, 7, 9, 10, 11, 13, 14, 18 |
Teaching & Learning,
Learning Support, 3.D.2, Resources, Links to Student Learning, 5.C.2 |
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Implement new model |
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6/30/2014 |
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Retention, Student Support Services, 6, 7, 9, 10, 11, 13, 14, 18 |
Teaching & Learning,
Learning Support, 3.D.2, Resources, Links to Student Learning, 5.C.2 |
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Assess after one year and make adjustments as needed |
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6/30/2015 |
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Retention, Student Support Services, 6, 7, 9, 10, 11, 13, 14, 18 |
Teaching & Learning,
Learning Support, 3.D.2, Resources, Links to Student Learning, 5.C.2 |
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Reinvent tutoring program at all campuses |
Implement new program & structure |
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6/30/2013 |
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Retention, Student Support Services, 6, 7, 9, 10, 11, 13, 14, 18 |
Teaching & Learning,
Learning Support, 3.D.2, Resources, Links to Student Learning, 5.C.2 |
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Assess & adjust after 1st year |
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6/30/2014 |
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Retention, Student Support Services, 6, 7, 9, 10, 11, 13, 14, 18 |
Teaching & Learning,
Learning Support, 3.D.2, Resources, Links to Student Learning, 5.C.2 |
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| COMPLETION: Expand & enhance curricular offerings (what areas
can CCC become distinctive? i.e.
CCC2NAU) |
Discuss and research new curricula offerings with advisory board
members for new opportunities, (i.e. robotics, manufacturing, gaming, marine
repair,automation, STEM, expand jail offerings, technical-oriented
courses, hotel/restaurant mgt, heavy
equipment, writing certifucate, GDI, GOZ, medical lab tech, sustainable
living & working |
Hold discussions and make recommendations for best possibilities
prior to business plan creation |
VPAA |
Faculty and Staff time |
6/30/2013 |
President, College Council |
Retention, Completion, Partnerships, Quality Programs, Pathways,
23, 24, 26, 27 |
Teaching and Learning: Quality, Changing Environments, 3B.3,
Scholarship, 3B.5 |
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Develop business plans, if recommended |
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6/30/2014 |
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Retention, Completion, Partnerships, Quality Programs, Pathways,
23, 24, 26, 27 |
Teaching and Learning: Quality, Changing Environments, 3B.3,
Scholarship, 3B.5 |
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Implement as
approved and funded |
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6/30/2015 |
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Retention, Completion, Partnerships, Quality Programs, Pathways,
23, 24, 26, 27 |
Teaching and Learning: Quality, Changing Environments, 3B.3,
Scholarship, 3B.5 |
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| COMPLETION:
Create interventions for "probation" and students struggling
academically |
Research best
practices |
Make recommendations |
Dir SS &
Dir EM |
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6/30/2014 |
President, College Council, AA & SS |
Retention, Student Support Services, 9, 11-14 |
Teaching & Learning: Evaluation, Retention Improvement, 4C.3 |
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Implement |
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6/30/2015 |
President, College Council |
Retention, Student Support Services, 9, 11-14 |
Teaching & Learning: Evaluation, Retention Improvement, 4C.3 |
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Procedures for academic probation & suspension revised |
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6/30/2013 |
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Retention, Student Support Services, 9, 11-14 |
Teaching & Learning: Evaluation, Retention Improvement, 4C.3 |
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| COMPLETION:
Explore new career training opportunities |
Research best practices (including: internship/apprecticeship
programs & service learning) |
Make recommendations |
Dir SS
&VPAA |
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Ongoing with first recommendations by 6/30/2013 |
President, College Council, & Coconino County Business
Community |
Completions, Partnerships, 16, 26, 27 |
Teaching & Learning: Quality, Changing Environment, 3B.3 |
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Implement as approved and funded |
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6/30/2014 |
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Completions, Partnerships, 16, 26, 27 |
Teaching & Learning: Quality, Changing Environment, 3B.3 |
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Assess &
modify |
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6/30/2015 |
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Completions, Partnerships, 16, 26, 27 |
Teaching & Learning: Quality, Changing Environment, 3B.3 |
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| COMPLETION:
Assessment |
Research
feasibility of adopting Voluntary Framework of Accountabilty, Achieving the
Dream, etc. |
Make Recommendations |
Dir IR |
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6/30/2014 |
President, College Council |
Access, Retention, Completions, College Readiness, Quality
Programs, Partnerships, 4, 5, 9, 13, 14, 16, 20 |
Teaching & Learning: Evaluation, Retention Improvement, 4C.3 |
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| CUSTOMER
SERVICE: Enrollment Management |
Utilize students as Subject Matter Experts (SMEs) to improve
process |
Student group selected |
Dir EM |
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6/30/2013 |
President, College Council, ASB |
Retention, Student Support Services, 9, 11-14 |
Teaching & Learning: Quality, Student Support, 3D.1 |
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Provide opportunity for student to update educational goal,
major, address, CCC2NAU each time they register for course |
Enhance website to record student intent data & addresses
during online & face-to-face registration |
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6/30/2015 |
President, College Council |
Retention, Completions, Learning Goals, Goal Achievement, 15 - 18 |
Teaching & Learning: Quality, Student Support, 3D.1 |
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Streamline online admissions & registration process (easier,
quicker, clearer…) |
Create easy link showing steps for admission, advising,
registration, payment, drop for non-payment, transcript eval |
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6/30/2015 |
President, College Council, ASB |
Retention, Completions, Learning Goals, Goal Achievement, 15 - 18 |
Teaching & Learning: Quality, Student Support, 3D.1 |
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Revise online application |
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6/30/2014 |
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Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
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Enhance
content of Enrollment Management & Registration website |
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6/30/2015 |
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Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
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Increase
student awareness to enrollment milestones |
Mass email to students re deadlines: payments, refunds, drop/add,
WD, graduation |
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6/30/2013 |
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Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
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Cashier link
on homepage |
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6/30/2013 |
President, College Council |
Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
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Complete
phone traffic report |
Make
recommendations |
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6/30/2013 |
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Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
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Revise phone
directory tree |
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12/31/2013 |
|
Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
Identify largest student loss points |
Retention/attrition report completed |
|
|
6/30/2015 |
|
Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Evaluation, Retention Analysis, 4C.2 |
|
|
|
| |
Sell parking permits online |
Method of payment developed on Web4 self-service |
Dir EM |
Banner codes, info tutorial, Terms of Agreement Page, Webpage
links |
6/30/2014 |
Dir Facilities, CTO, VPBAS, College Council, President |
Retention, Student Support Services, 13, 14, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| CUSTOMER SERVICE: Marketing |
Advertise services to students (i.e. tutoring, quiet rooms,
library, process for pursuing complaints) |
Student services collateral developed |
Dir IA &
SS |
Budget for additional printed materials |
6/30/2013 |
President, College Council, ASB |
Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
Convene student groups to be used as market researchers |
ID students to meet with regularly - develop meeting calendar |
Dir IA &
SS |
Budget for incentives? |
6/30/2014 |
|
Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
Information kiosks in lobbys of each campus with pertinent
student info (i.e. maps, schedules…) |
Needs assessment completed & recommendations made |
Dir IA |
Budget for electronic or print material distribution kiosks |
6/30/2013 |
|
Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
Drop box outside of main door of each campus for when campus is
closed |
Drop boxes installed |
Dir
Facilities |
Funding |
6/30/2013 |
|
Retention, Student Support Services, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
College-wide announcement when classes open up, new schedule goes
"live", when course schedule is "out"… |
immediately send out to students |
Dir IA &
EM |
|
6/30/2013 |
|
Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
|
Use social media, email, etc. |
|
|
6/30/2013 |
|
Retention, Student Support Services, 13, 14, 24 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
|
Postcard..mass mailing ? |
|
Budget for
printing - Mailing |
|
|
Retention, Student Support Services, 13, 14, 25 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
Create internal college-wide calendar & process |
Develop calendar, process, procedures & train employees |
Dir IA |
|
6/30/2013 |
President, College Council, Marketing Committee |
Retention, Student Support Services, 13, 14, 26 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
Create events/activites calendar for internal & external use |
Develop calendar, process, procedures & train employees |
Dir IA |
|
6/30/2013 |
|
Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| CUSTOMER SERVICE: Student Services |
Increase student life opportunities |
Increase number of student
participants and opportunities available |
Dir SS |
|
6/30/2013 |
President, College Council, ASB |
Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
Additional quiet rooms/study space |
In addition to CCC
campuses/reservable study space at Cline promoted |
Dir SS |
|
6/30/2013 |
|
Retention, Student Support Services, 13, 14, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
|
Additional
general seating throughout campuses |
Dir Facilities |
|
6/30/2014 |
President, College Council, Facilities Committee |
Retention, Student Support Services, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
Additional Security hours at 4th Street campus |
Needs
assessment completed & recommendations made |
Dir Security |
Funding |
6/30/2013 |
Dir Facilities, VPBAS, College Council, President |
Retention, Student Support Services, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
Eliminate excess private ads on message boards |
Regular
maintenance of message boards |
Dir SS & Facilities |
|
6/30/2013 |
President, College Council |
Retention, Student Support Services, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
Remodel Student Center & testing room at 4th Street campus |
Feasibility
study completed & recommendations made |
Dir SS & Dir CCL |
Funding |
6/30/2014 |
Dir CCL, Dir SS, College Council, President |
Retention, Student Support Services, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
Open buildings and computer labs for greater access /extend
computer lab hours…they should be open as long as the college is open |
Needs assess
& facilities usage study reviewed & recommendations made |
Dir SS & Facilities |
Funding, Staffing |
6/30/2014 |
Security Supervisor, Dir Facilities, CTO, Dir SS, Dir CCL,
College Council, President |
Retention, Student Support Services, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
Mental health counseling |
Best practices
research & recommendations made |
Dir SS |
|
6/30/2013 |
President, College Council, ASB, SS, AA |
Retention, Student Support Services, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
Veteran's Center |
Research
feasibility |
Dir FA & SS |
Staffing, Funding |
6/30/2013 |
Veteran Students, College Council, Facilities |
Access, Retention, Close Gap, Student Support Services, 2, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
|
Make
recommendations |
|
Staffing, Funding |
6/30/2013 |
Veteran Students, College Council, President, Facilities |
Access, Retention, Close Gap, Student Support Services, 2, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
|
Implement |
|
|
|
|
Access, Retention, Close Gap, Student Support Services, 2, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| CUSTOMER
SERVICE: Access to faculty |
Explore student satisfaction with access to faculty |
Work group
reviews satisfaction level with faculty and makes recommendations |
VPAA |
Faculty and Staff time |
6/30/2013 |
President, College
Council, ASB |
Access, Retention, Convenient Services, Quality Programs, 9, 13 , 14, 15, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
|
Implement work group recommendations |
|
|
6/30/2014 |
|
Access, Retention, Convenient Services, Quality Programs, 9, 13 , 14, 15, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| PEDAGOGY
& CURRICULA DEVELOPMENT & INSTRUCTIONAL SUPPORT: Improve on-line
& hybrid course offerings |
Improve and enhance the quality of online & hybrid courses |
Research & make recommendations |
VPAA |
Hire Distance Learning Coord; increased IT support |
6/30/2013 |
President,
College Council, AA, SS |
Access,
Retention, Convenient Courses, Quality Programs, 1-4, 9 , 28, 29 |
Teaching
& Learning, Consistent Quality, 3A.3 |
|
|
|
| |
|
Implement course modifications as recommended and approved |
|
Funding |
6/30/2014 |
|
Access,
Retention, Convenient Courses, Quality Programs, 1-4, 9 , 28, 29 |
Teaching
& Learning, Consistent Quality, 3A.3 |
|
|
|
| |
|
Research opportunities to expand online offerings such as
"Rio Learns," Pearson, and McGraw-Hill, among others |
|
Faculty and Staff time |
6/30/2013 |
|
Access, Retention, Convenient Courses, Quality Programs, 1-4, 9 ,
28, 29 |
Teaching & Learning, Consistent Quality, 3A.3 |
|
|
|
| |
|
Develop plan for HLC approval for 100% online |
|
Faculty and Staff time |
6/30/2013 |
|
Access,
Retention, Convenient Courses, Quality Programs, 1-4, 9 , 28, 29 |
Teaching
& Learning, Consistent Quality, 3A.3 |
|
|
|
| |
Enhance on-line student support |
Create on-line orientation for on-line students |
VPAA, SS |
|
6/30/2014 |
|
Access, Close Gap, Convenient Services, 1 -5 |
Teaching
& Learning, Consistent Quality, 3A.3 |
|
|
|
| |
|
Increase use of on-line class notes |
|
May require more server capacity |
6/30/2015 |
|
Retention, Student Support Services, 3, 9 |
Teaching & Learning, Consistent Quality, 3A.3 |
|
|
|
| |
|
Research
opportunities for creating common course templates for consistency among
& between on-line courses |
|
|
6/30/2014; Implementation, 6/30/2015 |
|
Access, Retention,
Convenient Courses, Quality Programs,1, 3, 5, 9 |
Teaching
& Learning, Consistent Quality, 3A.3 |
|
|
|
| |
|
Review all on-line courses to ensure they are adhering to common
processes; automate as much as possible |
|
|
6/30/2015 |
|
Retention, Quality programs, 1, 3, 5, 9 |
Teaching
& Learning, Consistent Quality, 3A.3 |
|
|
|
| PEDAGOGY & CURRICULA DEVELOPMENT & INSTRUCTIONAL SUPPORT:
Instructional delivery |
Explore alternative instructional methods such as interdisciplinary instruction, team
teaching, peer tutoring/mentoring, learning communities, cohort teams, common
classes that are team taught, shorter semesters with longer/more frequent mtg
times / open enter-exit courses.....) |
Work group
reviews collegiate models and makes recommendations with input from students |
VPAA |
|
6/30/2014 |
President, College
Council, AA, ASB, SS |
Retention, Completions,
Linages, Quality programs, Goal Achievement 1, 3, 5, 9, 15, 23 |
Teaching & Learning: Quality, Changing Environments, 3B.3 |
|
|
|
| |
|
Implement
recommendations |
|
|
6/30/2015 |
|
Retention, Completions,
Linages, Quality programs, Goal Achievement 1, 3, 5, 9, 15, 23 |
Teaching & Learning: Quality, Changing Environments, 3B.3 |
|
|
|
| PEDAGOGY & CURRICULA DEVELOPMENT & INSTRUCTIONAL SUPPORT:
Content |
Review how well common criteria, such as critical thinking, decision-making, applied learning, and
social justice are included in various courses. |
Develop
assessment rubric and course review schedule |
VPAA |
|
6/30/2013 |
President, College
Council, AA |
Retention, Completions, Quality programs, Goal Achievement,
Alignment 3, 5, 9, 15, 23 |
Mission, Diversity, 1C.1-2; Teaching & Learning: Quality,
Changing Environments, 3B.3, Diversity 3B.4 |
|
|
|
| |
|
Implement
review schedule, modify course content where indicated |
|
|
6/30/2014 |
|
Retention, Completions, Quality programs, Goal Achievement,
Alignment 3, 5, 9, 15, 23 |
Mission, Diversity, 1C.1-2; Teaching & Learning: Quality,
Changing Environments, 3B.3, Diversity 3B.4 |
|
|
|
| |
Investigate interdisciplinary courses |
Explore the efficacy of interdisciplinary and linked courses |
|
|
6/30/2013 |
|
Retention, Completions, Quality programs, Goal Achievement,
Alignment 3, 5, 9, 15, 23 |
Teaching & Learning: Quality, Changing Environments, 3B.3 |
|
|
|
| |
|
Review opportunities for interdisciplinary course development |
|
|
6/30/2014 |
President, College Council |
Retention, Completions, Quality programs, Goal Achievement,
Alignment 3, 5, 9, 15, 23 |
Teaching & Learning: Quality, Changing Environments, 3B.3 |
|
|
|
| |
|
Develop courses |
|
|
6/30/2015 |
|
Retention, Completions, Quality programs, Goal Achievement,
Alignment 3, 5, 9, 15, 23 |
Teaching & Learning: Quality, Changing Environments, 3B.3 |
|
|
|
| |
Ensure and increase academic rigor of student learning
outcomes |
Identify courses for academic rigor review |
|
|
6/30/2013 |
|
Retention, Completions, Quality programs, Goal Achievement,
Alignment 3, 5, 9, 15, 23 |
Teaching & Learning: Quality, Changing Environments, 3B.3 |
|
|
|
| |
|
Review competencies with respect to academic rigor |
|
|
6/30/2014 |
|
Retention, Completions, Quality programs, Linkages, Goal
Achievement 3, 5, 9, 15, 18, 20,23, 26, 27 |
Teaching & Learning: Quality, Changing Environments, 3B.3,
Scholarship 3B.5 |
|
|
|
| |
|
Ensure competencies are addressed in all courses with same #'s |
|
|
6/30/2015 |
|
Retention, Completions, Quality programs, Linkages, Goal
Achievement 3, 5, 9, 15, 18, 20,23, 26, 27 |
Teaching & Learning: Quality, Changing Environments, 3B.3,
Scholarship 3B.5 |
|
|
|
| |
Explore competency-based instruction in Arts & Sciences |
Research best practices and make recommendations |
|
Faculty time |
6/30/2013 |
|
Retention, Completions, Quality programs, Goal Achievement 3, 5,
9, 15, 23 |
Teaching & Learning: Quality, General Education, 3B.1-2 |
|
|
|
| |
|
Implement recommendations |
|
Faculty time |
6/30/2015 |
|
Retention, Completions, Quality programs, Goal Achievement 3, 5,
9, 15, 23 |
Teaching & Learning: Quality, General Education, 3B.1-2 |
|
|
|
| |
Obtain general education committee input into general education
assessment |
General
education comm reviews general education assessment results |
|
|
6/30/2014 |
|
Retention, Completions, Quality programs, Goal Achievement 3, 5,
9, 15, 23 |
Teaching & Learning: Quality, General Education, 3B.1-2 |
|
|
|
| |
|
Gen education
comm recommends revisions to general education assessment to VPAA |
|
|
6/30/2015 |
|
Retention, Completions, Quality programs, Goal Achievement 3, 5,
9, 15, 23 |
Teaching & Learning: Quality, General Education, 3B.1-2 |
|
|
|
| PEDAGOGY & CURRICULA DEVELOPMENT & INSTRUCTIONAL SUPPORT:
Support |
Accreditation |
Determine accreditation pathway CCC will use in future: AQIP or
Open |
President |
Presentations to share information about all pathways (Jennifer
Jameson and Lloyd Hammonds) |
Fall 2012 |
|
Access, Retention, Completions, College Readiness, Quality Programs, Linkages, Pathways, Partnerships, 9, 13, 13-15, 23 |
HLC Policy 1.1 Defining Institutional Quality |
|
|
|
| |
|
Establish reporting/data collection calendar/process &
implement |
VPAA, Dir IR |
Staff time |
12/30/2012 |
|
Retention, Completions, Quality Programs, Partnerships, 3, 9, 23 |
Resources, Linked Processes, 5C.2 |
|
|
|
| |
Examine ways to provide learning resources to students at lower
costs |
Increase use of lower cost materials such as course packs,
e-books, and custom texts |
VPAA |
|
6/30/2014 |
President, College Council, AA, SS, ASB |
Access, Retention, Close Gap, Student Support Programs, 9 - 11,
13, 14 |
Teaching & Learning: Evaluation, Retention Improvement, 4C.3 |
|
|
|
| |
Investigate the development and implementation of an early alert
system to support student success |
Investigate best practices and develop recommendations |
Dir SS & VPAA |
|
6/30/2015 |
|
Access, Retention, Close Gap, Student Support Programs, 9 - 11,
13, 14 |
Teaching & Learning: Evaluation, Retention Improvement, 4C.3 |
|
|
|
| |
Improve communication of student progress to student |
Improve feedback to students by identifying when students should
expect to receive graded work |
VPAA |
|
6/30/2014 |
|
Retention, Completions, Quality Programs, Partnerships, 9 -
15, 23 |
Teaching
& Learning: Evaluation, Student Learning, 4B.1-2 |
|
|
|
| |
|
Improve student communication with faculty |
|
Faculty and staff time |
12/30/2013 |
|
Retention, Completions, Quality Programs, Partnerships, 9 -
15, 23 |
Teaching & Learning: Evaluation, Student Learning, 4B.1-2 |
|
|
|
| |
|
Post grades electronically so students can measure progress |
|
|
6/30/2015 |
|
Retention,
Quality Programs, 9, 15, 23 |
Teaching
& Learning: Evaluation, Student Learning, 4B.1-2 |
|
|
|
| |
|
Maintain consistency among faculty for syllabi |
|
$2,000 for
evaluations |
6/30/2013 |
President,
College Council, AA |
Retention, Completions, Quality Programs, Linkages, Partnerships,
6, 7, 9, 18, 23 |
Teaching
& Learning: Evaluation, student Learning, 4B.1-2 |
|
|
|
| UNDER
REPRESENTED POPULATIONS (i.e. males, Latino, Native American, Vets,
low-income, displaced workers, immigrants, etc…): Increase enrollment w/in identified demographics |
Review support services for pops identified (i.e. clubs,
organizations, advisors, etc.) |
Retention
assessment completed &
recommendations made |
Dir SS |
|
6/30/2013 |
President, College Council, ASB, SS |
Access, Retention, Close
Gap, Student Support Services, 2, 9, 13 - 15, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
|
Implement |
|
|
6/30/2014 |
|
Access, Retention, Close
Gap, Student Support Services, 2, 9, 13 - 15, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
|
Eval &
modify |
|
|
6/30/2015 |
|
Access, Retention, Close
Gap, Student Support Services, 2, 9, 13 - 15, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
Determine need for Spanish/Navajo language alternative for all
marketing collateral |
Needs
assessment completed |
|
|
6/30/2014 |
|
Access, Retention, Close
Gap, Student Support Services, 2, 9, 13 - 15, 23 |
Teaching & Learning: Quality, Cultural Diversity, 3B.4 |
|
|
|
| |
Reapply for TRIO grant |
Grant app
submitted |
|
|
6/30/2015 |
President,
College Council |
Access, Retention,
Completions, Close Gap, Student Support Services, Partnerships, 2, 9,
13 - 15, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
Review recruitment strategies |
Review
completed & recommendations made |
|
|
6/30/2013 |
President,
College Council, SS |
Access, Close Gap, Partnerships, 1, 2, 4, 5 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
Investigate employee perceptions of diversity & global
education |
Social justice
training for employees / CARE program |
Dir HR |
|
6/30/2014 |
President, College Council, CCC Employees |
Retention, Completions, Pathways, Partnerships, 2, 9, 13 - 15, 23 |
Teaching & Learning: Quality, Cultural Diversity, 3B.4 |
|
|
|
| |
|
|
| Goal 2 - COMMUNITY |
|
|
| By June 30, 2015, CCC will build greater awareness
of its services throughout the District and collaborate with community
partners to promote the economic health and vitality of the County by: |
|
|
| OBJECTIVES |
TACTICS |
MEASURES |
PERSONS RESPONSIBLE |
RESOURCES NEEDED |
COMPLETION DATE |
FEEDBACK LOOP |
AZCC VISION |
HLC CRITERION |
STATUS |
|
|
| Partnering to Attract new Businesses & Training Opportunities
to Region |
Expand CEU
opportunities |
10% increase
in offerings per annum |
Dir CCL |
Budget
appropriations, increase in CCL staff |
6/30/2014 |
VPAA,
President, College Council, Coconino
County Community |
Retention,
Completions, Pathways, Partnerships, 15, 23, 27 |
Resources,
Encompass, 5C.3 |
|
|
|
| |
Increased Partnerships with MCC and NPC: share curriculum
creating regional programs |
Revenue generation from sales in other counties. I-40 corridor
training plan. Planned Regional meeting of corporate educators |
|
Grant funding |
6/30/2015- ongoing |
VPAA, President, College Council, Northern AZ Community |
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
Pro-train, Ed2Go,CCL/SBDC developed courses |
One additional on-line program per annum |
|
Potential funding |
6/30/2013 |
VPAA, President, College Council |
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
CCL/SBDC workshops |
One additional ITV program per annum |
Dir CCL |
ITV classroom space & technology |
6/30/2015 |
Advisory Committees, Business Partners, VPAA, President |
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
CCC Training Center |
4th St campus needs assessment |
Dir CCL & President |
Variable (depending upon
industry requests) |
6/30/2014 |
Strategic Partners, VPAA, President, College Council, Board |
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Organizational design and labor/program analysis & make
recommendations |
Dir CCL |
Continual use of current data, updated data |
6/30/2015 |
|
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Implement |
|
|
|
|
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
Work w/ ECoNA & local Chambers re: sector plans to meet
regional economic development needs |
Semi-annual industry sector analysis completed |
|
Continued SBA grant funding, local support of WIB and Chamber.
Potential ECoNA driven grant funding |
6/30/2013 |
Advisory Councils, Strategic Partners, VPAA, President, College
Council |
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Design new primary and secondary curriculum that meets industry
standards & cerification testing |
|
Potential funding |
6/30/2014 |
|
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
Grow participation & partnerships to sponsor entreprenurial
and innovation fairs throughout region |
Revenue generation from sales in specified industry sectors |
|
Potential funding |
6/30/2015 |
VPAA, President, Strategic Partners, College Council |
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
Work with NACET/SBDC encourage student "start ups" |
Ensure 2 NACET internships are filled. Continue NACET/SBDC
collaborative partnership |
Dir CCL & Dir SS |
|
6/30/2013 |
VPAA, President, College Council |
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Number of new student clients in the SBDC (n>2 per annum) |
Dir CCL |
|
6/30/2014 |
VPAA |
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Revenue generation from sales in specified industry sectors |
|
Client driven, potential staffing to address capacity |
6/30/2015 |
VPAA, President |
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| Building Knowledge of Community |
Regular monitoring of economic and industry forecasts |
Continue rotation of community surveys |
Dir IR |
Potential funding |
6/30/2013; 6/30/2014; 6/30/2015 |
President, College Council |
Access, Retention,
Completions, Partnerships, Quality Programs , Alignment, 23 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Conduct annual environmental scan presentations |
Dir IR |
Potential funding |
6/30/2013; 6/30/2014; 6/30/2015 |
President, College Council |
Access, Retention,
Completions, Partnerships, Quality Programs , Alignment, 23 |
Resources, Encompass, 5C.3 |
|
|
|
| |
Enhance partnership w/ Flagstaff Chamber |
Create bridge w/ Skills for Success to CCC. Continue
participation on Flagstaff Chamber Education Committee |
Dir CCL |
|
6/30/2014 |
VPAA, President, College Council |
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
Increase volunteerism by CCC employees both for support of
internally sponsored activities/events & for community outreach |
Plan developed & recommendations made (consider: contacting
local service organizations inviting them to use CCC as their community
volunteer project) |
Dir IA & Faculty Advisor - CCCVC |
|
6/30/2014 Ongoing |
CCC Employees |
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Implement |
|
|
|
|
Retention, Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Assess & modify |
|
|
|
|
Retention,
Completions, Pathways, Partnerships, 15, 23, 27 |
Resources, Encompass, 5C.3 |
|
|
|
| Building
Community Knowledge of CCC |
Greater partnership with One Stops & CCC Career Center |
Increase number of students referred to CCC programs from
One-stops by 10 % |
Dir CCL |
|
6/30/2015 |
Strategic
Partners Advisory Councils, VPAA, President, College Council |
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
Continued collaboration w/ Coconino County Career Center,
Goodwill Industries of Northern AZ & Coconino County detention facility |
Increase number of collaborative programs running with One-stops by 20% |
|
Potential grant funding/ staff to accommodate increased
capacity |
6/30/2014 |
|
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
Expand PLA |
Assess year one, benchmark data,
and make adjustments as needed |
VPAA |
Potential for adding instructional staff PLA training |
6/30/2013 |
VPAA, President, College Council |
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Increase number of
enrollments by 10% every additional year |
|
|
6/30/2015 |
|
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
Develop advisory boards for other programs/services |
Programs/services identified & recommendations made |
All College Leaders |
|
6/30/2013 |
President, College Council |
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
Develop/revise Marketing/PR Plan (print, on-line, air…) |
Promote CCC at summer
camps, youth organizations, career centers |
Dir IA |
Production Budget for new materials |
6/30/2013 |
|
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Target marketing matching local businesses, organizations with
specific CTE, discipline, program, or service (i.e. adult education to
Goodwill, NACA, Sunny Side OR medical assistance & coders to local health
care providers…) |
|
|
6/30/2013 |
|
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Campaigns specific to: folks re-tooling/re-training, retirees,
displaced workers |
Dir IA |
Need a separate marketing budget for these programs to be
effective |
12/30/2014 |
Dir CCL, President, VPAA, College Council |
|
|
|
|
|
| |
|
Develop Graphic Identity system, policy, process |
|
|
12/30/2012 |
President, College Council, Marketing Com |
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Write opinion editorials to showcase CCC's programs &
services (i.e. Pell Grant/FA options & availability) |
|
|
6/30/2013 |
|
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Create one-sided rack cards for all departments |
|
|
6/30/2013 |
|
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Finish & implement social media plan |
|
|
6/30/2013 |
|
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Complete PR policies & procedures |
|
|
12/30/2013 |
|
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Evaluate cost & need of "Talk Fusion" |
|
|
12/30/2012 |
|
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Hand deliver course schedules to local businesses, libraries,
hospital, social service orgs… |
|
|
6/30/2013 |
|
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Increase marketing/awareness of CCC at remote locations
throughout district |
|
Increased Advertising Budget |
6/30/2013 |
|
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Market higher education as "wellness" component - keep
brain sharp, alert & functioning |
|
|
|
|
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Sell CCC apparel/shwag in businesses throughout district (slogans
like: Make Your Own History - START Now!
Begin Your Dream Here - Apply Now! Dreaming of a Better Future? START
Now! Life Doesn't Wait; Why Are You?
START Now! With CCC logo…) |
Dir IA |
Legal advice regarding tax ramifications. Counsel from SBA to
determine risk and review of Follet Contract to determine feasability |
6/30/2015 |
President, College Council,
Legal Counsel, Purchasing |
Access, Close Gap, College Readiness, Convenient Services, 1, 2,
4, 5 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
|
| Goal 3 - PEOPLE, QUALITY, RESPECT |
|
|
| By June 30, 2015, CCC will continue to establish
a high quality workplace which values its employees by: |
|
|
| OBJECTIVES |
TACTICS |
MEASURES |
PERSONS RESPONSIBLE |
RESOURCES NEEDED |
COMPLETION DATE |
FEEDBACK LOOP |
AZCC VISION |
HLC CRITERION |
STATUS |
|
|
| COMPENSATION & RECOGNITION |
Develop plan
to recognize individual accomplishments |
Training for
supervisors on how to energize & reward employees |
Dir HR |
May need
funding |
6/30/2014 |
President,
College Council, CCC Employees |
Retention,
Quality Programs ,15, 23 |
Resources,
Qualified Staff, 5A.4 |
|
|
|
| |
Develop a policy relative to compensation & market |
Policy revised & approved |
|
|
6/30/2013 |
Board, President, College Council |
Retention, Quality Programs ,15, 23 |
Resources, Qualified Staff, 5A.4 |
|
|
|
| |
Develop incentive program for innovation, implementation, outcome
success for learning & services |
Research models & make recommendations based on needs &
availability of funds |
|
|
6/30/2015 |
President, College Council, CCC Employees |
Retention, Quality Programs ,15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
|
Implement |
|
May need funding |
6/30/2016 |
|
Retention, Quality Programs ,15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
|
Evaluate & make adjustments as needed |
|
|
6/1/2017 |
President, College Council |
Retention, Quality Programs ,15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
Develop a recruitment & retention plan for multi-skilled
& diverse employees (ideas
include: keep employees whole re: total compensation, revise faculty pay
structure to align w/ staff - faculty initially places on "scale"
& receives same % adjustments as others in future; no steps; add'l
education would be acknowledged by increased salary |
Research models & make prioritized recommendations based on
needs & availability of funds |
Dir HR |
May need funding |
6/30/2014 |
President, College Council, Board, CCC Employees |
Retention, Quality Programs ,15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
|
Implement |
|
|
6/30/2015 |
|
Retention, Quality Programs ,15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
Revisit part-time faculty pay scale; consider where low talent
pools exist |
Research & make recommendations based on needs &
availability of funds |
|
May need funding |
6/30/2014 |
President, College Council, Board, AA |
Retention, Quality Programs ,15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
|
Implement |
|
|
12/1/2014 |
|
Retention, Quality Programs ,15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
Create pay for performance
system (staff & faculty models) |
Research best practices in PFP & make recommendations that
are finacially sustainable |
|
Will need funding |
6/30/2013 |
President, College Council, Board, CCC Employees |
Retention, Quality Programs ,15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
|
Implement |
|
|
7/1/2013 |
|
Retention, Quality Programs ,15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
|
Assess after first year & adjust as needed |
|
|
Summer 2014 |
|
Retention, Quality Programs ,15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
Improve dependent & domestic partner health insurance |
Research & make recommendations |
|
|
6/30/2013 |
|
Access, Retention, Close Gap 15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
|
Implement |
|
|
7/1/2013 |
|
Access, Retention, Close Gap 15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
|
Assess & adjust as needed |
|
|
6/30/2014 |
|
Access, Retention, Close Gap 15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
Revisit release time criteria |
Research best practices & make recommendations |
Dir HR, VPAA |
|
6/30/2014 |
President, College Council, AA |
Access, Retention, Close Gap 15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
|
Implement |
|
|
7/1/2014 |
|
Access, Retention, Close Gap 15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
|
Assess & modify |
|
|
6/30/2015 |
|
Access, Retention, Close Gap 15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| PROFESSIONAL DEVELOPMENT MENTORING |
Training: CARE, innovative technology, PLA, social media,
Sharepoint, FISH, HLC new accreditation process, customer service best
practices (all employees), strengths
finder, (offer at a time convenient
for part-time faculty) |
Develop calendar & advertise |
Dir HR |
|
6/30/2013 |
President, College Council |
Access, Retention, Close Gap 15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
"Learn Over Lunch" faculty/staff present to
co-workers/students something of interest..discussions: pedagogy, knowledge
gained while on sabbatical, discipline specific instruction, (offer at a time convenient for part-time
faculty) |
Develop, calendar & implement |
|
|
6/30/2013 |
President, College Council, CCC Employees |
Access, Retention, Close Gap 15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
Establish "Master Teacher" program |
Research & recommend models |
VPAA |
|
6/30/2014 |
President, College
Council, AA |
Retention, Quality Programs , 15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
|
Implement program as approved |
|
|
6/30/2015 |
|
Retention, Quality Programs , 15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
Allow for more out-of-state travel |
Determine need and generate funding to professional development
pool |
VPBAS & Dir HR |
May need funding |
6/30/2013 |
President, College Council, CCC Employees |
Retention, Quality Programs , 15, 23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| SHARED GOVERNANCE |
Employee survey |
Administer in 2012 & 2014 |
Dir IR |
|
6/30/2013 |
|
Retention, Quality Programs , 15, 23 |
Resources, Collaboration, 5B.1,3, Engagement 5C.3 |
|
|
|
| |
HLC progress report due 2014 |
Structure & data collection determined |
VPAA & President |
|
|
College Council, Board, CCC Employees |
Retention, Quality Programs , 15, 23 |
Mission, Public Good, 1d.1-3; Resources, Collaboration, 5B.1,3,
Engagement 5C.3 |
|
|
|
| |
|
Report written & submitted |
|
|
12/15/2013 |
|
Retention, Quality Programs , 15, 23 |
Mission, Public Good, 1d.1-3; Resources, Collaboration, 5B.1,3,
Engagement 5C.3 |
|
|
|
| |
Encourage all employees to attend College Council & District
Governing Board meetings |
President's office send out DGB meeting info to all CCC employees |
College Council |
Time to promote meetings |
6/30/2013 |
College Council |
Retention, Quality Programs , 15, 23 |
Resources, Collaboration, 5B.1,3, Engagement 5C.3 |
|
|
|
| |
|
Hold College Council "Open House" during a regular
meeting time once each semester |
|
Coordination and promotion of such an event |
6/30/2013 |
|
Retention, Quality Programs , 15, 23 |
Resources, Collaboration, 5B.1,3, Engagement 5C.3 |
|
|
|
| |
|
College Council continue to discuss and refine shared governance
at CCC |
|
Time to discuss shared governance, coordinate outreach, provide
training to all employees and financial resources |
6/30/2013 |
President, College Council,
HLC Shared Governance Progress Report Writing Team |
Retention, Quality Programs , 15, 23 |
Resources, Collaboration, 5B.1,3, Engagement 5C.3 |
|
|
|
| |
Revise communication structure & all employees commit to
greater, more respectful communication with one another |
Training for all employees on shared governance, communication
& professionalism |
CARE & College Council |
Possible scholarships for part-time employees to attend CARE
training |
6/30/2013 |
|
Retention, Quality Programs , 15, 23 |
Integrity, Expression, 2D, Resources, Collaboration, 5B.1,3,
Engagement 5C.3 |
|
|
|
| |
|
Update & administer College Council shared governance survey
or utilize employee survey shared governance questions |
|
Coordination and implementation of survey |
6/30/2013 |
|
Retention, Quality Programs , 15, 23 |
Integrity, Expression, 2D, Resources, Collaboration, 5B.1,3,
Engagement 5C.3 |
|
|
|
| |
|
Offer shared governance EDD sessions by College Council |
|
Coordination and implementation of sessions |
6/30/2013 |
|
Retention, Quality Programs , 15, 23 |
Integrity, Expression, 2D, Resources, Collaboration, 5B.1,3,
Engagement 5C.3 |
|
|
|
| |
Use email effectively and efficiently |
Train employees on effective use of email, email etiquette &
reply turn around time during College Council & EDD |
CTO |
ITS, TLC |
6/30/2013 |
President, College Council |
Retention, Quality Programs , 15, 23 |
Integrity, Expression, 2D, Resources, Collaboration, 5B.1,3,
Engagement 5C.3 |
|
|
|
| |
Improve communications with students |
Increase College Council participation in student forums |
College Council |
Coordination and volunteerism of College Council members to
attend student forums |
6/30/2013 |
College Council, ASB |
Retention, Quality Programs , 15, 23 |
Integrity, Expression, 2D, Resources, Collaboration, 5B.1,3,
Engagement 5C.3 |
|
|
|
| |
|
Employees increase use of Facebook page & other social media |
|
Training for employees about how to best use these social media
resources |
6/30/2013 |
|
Retention, Quality Programs , 15, 23 |
Integrity, Expression, 2D, Resources, Collaboration, 5B.1,3,
Engagement 5C.3 |
|
|
|
| |
|
Increase student reps on College Council ? |
|
Gather information from students if this is something they are
interested in having and participating in. |
6/30/2013 |
|
Retention, Quality Programs , 15, 23 |
Integrity, Expression, 2D, Resources, Collaboration, 5B.1,3,
Engagement 5C.3 |
|
|
|
| |
Facilitate greater communication between College Council &
other leadership groups throughout College (ie. Faculty comm, Staff Forum..) |
Research various models/ best practices & make
recommendations |
|
|
6/30/2014 |
President, College Council, CCC Employees |
Retention, Quality Programs , 15, 23 |
Integrity, Expression, 2D, Resources, Collaboration, 5B.1,3,
Engagement 5C.3 |
|
|
|
| |
|
Implement new model/practice |
|
|
|
|
Retention, Quality Programs , 15, 23 |
Integrity, Expression, 2D, Resources, Collaboration, 5B.1,3,
Engagement 5C.3 |
|
|
|
| SUPPORT |
Develop Faculty Handbook for use by full & part-time faculty
within all delivery modalities |
Determine content & distribution method & make
recommendations |
VPAA |
Faculty time |
6/30/2013 |
President, College
Council, AA |
Retention, Quality Programs , 15, 23 |
Integrity, Knowledge, 2E.1-3, Teaching & Learning: Quality,
Faculty, 3C.1-5 |
|
|
|
| |
|
Annual review of contents & upgrade |
|
|
6/30/2014; 6/30/2015 |
|
Retention, Quality Programs , 15, 23 |
Teaching & Learning : Evaluation, Responsibility, 4A.1, 4 |
|
|
|
| |
Departments create operational guidelines/office manuals |
Clarify terminology |
College Council |
|
6/30/2013 |
College Council, All Departments |
Retention, Quality Programs ,
Linkages, 15, 23 |
Resources, Systematic Performance,5D.1-2 |
|
|
|
| |
|
Determine which procedural guidelines already exist & give
deadline for completion |
|
Research and coordination to determine what procedural guidelines
are needed and to set a deadline |
6/30/2013 |
|
Retention, Quality Programs ,
Linkages, 15, 23 |
Resources, Systematic Performance,5D.1-2 |
|
|
|
| |
Update webpage content |
Deadline set for completion by all departments |
Dir IA/IT |
|
6/30/2013 |
College Council |
Access, Retention,
Convenient Services, Quality Programs, 1, 5,
15, 23 |
Integrity, Presentation, 2B. |
|
|
|
| |
|
Annual update determined and calendered |
|
|
|
|
Access, Retention,
Convenient Services, Quality Programs, 1, 5,
15, 23 |
Integrity, Presentation, 2B. |
|
|
|
| |
Restructure Academic Affairs division |
Research various instructional administrative models |
VPAA & President |
Faculty and Staff time |
6/30/3013 |
President, College Council, AA |
Retention, Completions, Quality Programs, Linkages, Partnerships,
Pathways 1, 5, 15, 23 |
Integrity, Oversight, 2E.1; Teaching & Learning, Educational
Experience, 3E.2; Teaching & Learning: Evaluation, Review, 4A.1 |
|
|
|
| |
|
Develop recommentations |
|
|
6/30/2013 |
|
Retention, Completions, Quality Programs, Linkages, Partnerships,
Pathways 1, 5, 15, 23 |
Integrity, Oversight, 2E.1; Teaching & Learning, Educational
Experience, 3E.2; Teaching & Learning: Evaluation, Review, 4A.1 |
|
|
|
| |
|
Implement structure |
|
|
6/30/2014 |
|
Retention, Completions, Quality Programs, Linkages, Partnerships,
Pathways 1, 5, 15, 23 |
Integrity, Oversight, 2E.1; Teaching & Learning, Educational
Experience, 3E.2; Teaching & Learning: Evaluation, Review, 4A.1 |
|
|
|
| |
|
Evaluate new structure and make changes as needed |
|
|
6/30/2015 |
|
Retention, Completions, Quality Programs, Linkages, Partnerships,
Pathways 1, 5, 15, 23 |
Integrity, Oversight, 2E.1; Teaching & Learning, Educational
Experience, 3E.2; Teaching & Learning: Evaluation, Review, 4A.1 |
|
|
|
| |
Facilities & Equipment needs |
Cleaner restrooms & break rooms; larger trash cans |
Dir Facilities |
Funding, Custodial services, |
6/30/2013 |
President, College Council |
Retention, High Quality,
23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
|
Simplify Facilities forms - more user friendly |
|
Ad Hoc Committee |
6/30/2013 |
President, College Council, VPBAS |
Retention, Quality
Programs, 23 |
Resources, Educational Purpose, 5A.2 |
|
|
|
| |
|
Furniture & flooring replacement plan for all campuses |
|
Funding, needs clarification |
Ongoing, 2013, 2014, 2015, determine $ per year |
|
Retention, High Quality,
23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
|
Dyson hand dryers in restrooms at Lone Tree |
|
Funding, estimated payback time = 12yrs |
6/12/2015 |
|
Retention, Quality
Programs, 23 |
Resources, Educational Purpose, 5A.2 |
|
|
|
| |
|
Coffee/snack kiosk at 4th St campus |
|
|
6/30/2013 |
|
Retention, High Quality,
23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
| Goal 4 -
QUALITY, SUSTAINABILITY |
|
|
|
|
|
|
|
|
|
|
| By June 30, 2015, CCC will improve the use of
technology to enhance learning and services by: |
|
|
| OBJECTIVES |
TACTICS |
MEASURES |
PERSONS RESPONSIBLE |
RESOURCES NEEDED |
COMPLETION DATE |
FEEDBACK LOOP |
AZCC VISION |
HLC CRITERION |
STATUS |
|
|
| ENHANCE ONLINE EXPERIENCE |
Redesign
college website |
Update entire
site to be more user friendly, relevant, fresh and student/ community focused |
CTO |
Vendor
resources may be needed |
6/30/2013 |
College
Council, ASB |
Access,
Retention,Convenient Services, Quality Programs, 23 |
Mission,
Public Good, 1D.1-3; Integrity, Presentation, 2B.2 |
|
|
|
| |
Create student portal |
Provide website for access to all student services, including the
development of a self- help password tool |
|
|
6/30/2013 |
|
Access, Retention,Convenient Services, Quality Programs, 23 |
Teaching & Learning: Quality, Student Support, 3D.1 |
|
|
|
| |
Increase mobile access |
Enhance Intranet to provide more value by adding new features,
enhancements and pass-thru authentication |
CTO |
Vendor resources may be needed |
6/30/2013 |
College Council, CCC Employees |
Access, Retention,Convenient Services, Quality Programs, 23 |
Teaching & Learning: Quality, Consistency, 3A.3 |
|
|
|
| |
Redesign faculty/staff intranet site |
Deploy apps to provide mobile friendly access to website, student
portal, and LMS |
|
|
6/30/2013 |
|
Access, Retention,Convenient Services, Quality Programs, 23 |
Teaching & Learning: Quality, Consistency, 3A.3 |
|
|
|
| |
Implement online book purchasing program |
Implement BookNow to provide online purchasing services to
students |
CTO & Follett |
|
6/30/2013 |
College Council, AA, SS,
ASB |
Retention, Quality
Programs, 23 |
Teaching & Learning: Quality, Consistency, 3A.3 |
|
|
|
| MAXIMIZE LEARNING TECHNOLOGY |
Creation lecture capture software pilot (insure proper
functioning of Mimeos) |
Pilot software to allow faculty to record classes and make
available for students online, anytime, anywhere |
CTO |
|
6/30/2015 |
College Council, Faculty |
Retention, Quality
Programs, 23 |
Teaching & Learning: Quality, Consistency, 3A.3 |
|
|
|
| |
Deploy desktop virtualization |
Deploy desktop virtualization software to reduce costs and
provide a more personal user experience |
|
|
6/30/2014 |
College Council, SS |
Retention, High Quality,
23 |
Teaching & Learning: Quality, Consistency, 3A.3 |
|
|
|
| |
Student laptop loaner/lease program |
Implement program to make laptops available to students with need |
|
|
6/30/2014 |
|
Retention, High Quality,
23 |
Teaching & Learning: Quality, Consistency, 3A.3 |
|
|
|
| |
Student self-service appointment scheduling |
Identify and deploy appointment scheduling software for students |
|
|
6/30/2014 |
|
Retention, High Quality,
9, 12, 15, 23 |
Teaching & Learning: Quality, Accessible Instructors, 3C.5,
Student Support, 3D.1 |
|
|
|
| |
Retention framework and toolset |
Identify and implement tool to monitor student progress |
|
|
6/30/2014 |
College Council |
Retention, Student Support
Services, 9, 12, 15, 23 |
Teaching & Learning: Evaluation, Retention Improvement, 4C.3 |
|
|
|
| |
Find easier to use LMS |
Draft and release RFP for new LMS systems using criteria
developed by Learning committee, including students |
|
|
6/30/2013 |
|
Retention, Completions, athways, Partnerships, 9, 11, 12, 15, 23 |
Teaching & Learning: Quality, Infrastructure, 3D.4 |
|
|
|
| |
Flat screen/DVD / computer & projector in each classroom |
Incorporate technology in 100% of classrooms |
|
|
6/30/2014 |
|
Retention, Completions, Pathways, Partnerships, 9, 11, 12, 15, 23 |
Teaching & Learning: Quality, Infrastructure, 3D.4 |
|
|
|
| |
More tech face-to-face options for meetings with students (i.e.
skype, web-conf) |
Implement collaborative technologies for faculty and advisors to
provide more interactive options with students |
|
|
6/30/2014 |
|
Retention, Completions, Pathways, Student Support Services, Partnerships, 9, 11, 12, 15, 23 |
Teaching & Learning: Quality, Infrastructure, 3D.4 |
|
|
|
| |
Develop on-line tutorials (i.e. beg computers, LMS system,
library services…) |
Implement online tutorials using iTunes U, and other services |
|
|
6/30/2014 |
College Council, SS |
Retention, Completions, Pathways, Partnerships, 9, 11, 12, 15, 23 |
Teaching & Learning: Quality, Infrastructure, 3D.4 |
|
|
|
| IMPROVE ACCESS TO & DELIVERY OF DISTANCE LEARNING |
Explore new group & individual based course delivery tools
(i.e. MOVI, web-conferencing) |
Evaluate LMS technologies |
|
ITS, DLC |
6/30/2013 |
Faculty, College Council |
Retention, Completions, Pathways, Partnerships, 9, 11, 12, 15, 23 |
Teaching & Learning: Quality, Infrastructure, 3D.4 |
|
|
|
| |
Upgrade iTV environment - new access to remote areas |
Upgrade outdated hardware and expand iTV environment to remote
locations |
|
|
6/30/2014 |
|
Access, Retention, Completions, Convenient Programs, Pathways, Partnerships, 2, 3, 9, 11, 12,
15, 23 |
Teaching & Learning: Quality, Consistency, 3A.3 |
|
|
|
| STRENGTHEN TECHNOLOGY OPERATIONS & EFFICIENCIES |
Implement ITIL framework |
Provide staff with tools and training to deploy best practices
for technology operations |
|
|
6/30/2015 |
CCC Employees |
Retention, High Quality,
23 |
Teaching & Learning: Quality, Quality Faculty & Staff,
3C.1-4; Resources, Qualified Staff, 5A.4 |
|
|
|
| |
Packet shaping |
Installation and configuration of a packet shaping security
appliance |
|
Vendor resources may be needed |
6/30/2013 |
Faculty, College Council |
Retention, High Quality,
23 |
Teaching & Learning: Quality, Infrastructure, 3D.4 |
|
|
|
| |
Network redundancy |
Partner with vendor to provide network redundancy through second
internet connection |
|
|
6/30/2015 |
|
Retention, High Quality,
23 |
Teaching & Learning: Quality, Infrastructure, 3D.4 |
|
|
|
| |
Instant messaging |
Identify and implement new communication tool |
|
|
6/30/2014 |
CCC Employees |
Retention, High Quality,
23 |
Teaching & Learning: Quality, Infrastructure, 3D.4 |
|
|
|
| |
Monitoring |
Installation of a command center dashboard for helpdesk staff to
view status of network, servers, iTV and other critical services |
|
|
6/30/2013 |
HelpDesk |
Retention, High Quality,
23 |
Teaching & Learning: Quality, Changing Envrionments, 3B.3 |
|
|
|
| |
Control paper, copying, printing tools |
Deploy print management software for students |
|
NAU collaboration |
6/30/2013 |
SS, College Council |
Retention, High Quality,
23 |
Teaching & Learning: Quality, Learning Support, 3D.2,
Infrastructure, 3D.4 |
|
|
|
| |
|
Implement online payment options for students |
|
NAU collaboration |
6/30/2013 |
|
Access, Retention, Convenient Services, Student Support Services,
23 |
Teaching & Learning: Quality, Changing Envrionments, 3B.3 |
|
|
|
| |
Reports dashboard |
Provide reporting dashboards for College leadership |
|
|
6/30/2014 |
President, College Council |
Retention, High Quality,
23 |
Integrity, Oversight, 2E.1; Teaching & Learning, Educational
Experience, 3E.2; Teaching & Learning: Evaluation, Review, 4A.1 |
|
|
|
| |
Increase phone system efficiencies to access part-time faculty
better |
Develop and implement phone extensions and voice mailbox system
for part-time faculty |
|
|
6/30/2015 |
Faculty, College Council |
Retention, High Quality,
23 |
Teaching & Learning: Quality, Infrastructure, 3D.4 |
|
|
|
| FOSTER INNOVATIVE USE OF TECHNOLOGY |
Update TLC: provide innovative tech space for fac/staff/students |
Explore new ways to engage fac/staff/students |
|
|
6/30/2014 |
|
Retention, High Quality, Pathways, 23 |
Resources, Collaboration, 5B.1,3, Engagement 5C.3 |
|
|
|
| |
|
Enhance teaching & learning tech w/ more hands-on demos/days |
|
|
6/30/2014 |
|
Retention, High Quality, Pathways, 9, 23 |
Teaching & Learning: Quality, Changing Envrionments, 3B.3 |
|
|
|
| |
Engage faculty bi-annually to new technology |
Develop faculty technology day program |
|
|
6/30/2014 |
|
Retention, High Quality, Pathways, 9, 23 |
Teaching & Learning: Quality, Changing Envrionments, 3B.3 |
|
|
|
| ADVANCE ADMINISTRATIVE SUPPORT TECHNOLOGY |
Document imaging |
Continue deployment of doc imaging to Bus & Admin departments |
|
SunGard, Functional Areas
resources |
6/30/2013 |
Administrative areas, College Council |
Retention, High Quality,
23 |
Teaching & Learning: Quality, Infrastructure, 3D.4 |
|
|
|
| |
Argos reporting |
Develop templates and provide training |
|
eVisions |
6/30/2013 |
|
Retention, High Quality,
23 |
Teaching & Learning: Quality, Changing Envrionments, 3B.3 |
|
|
|
| |
Degree audit/planner |
Implement Degree works |
CTO, VPAA |
ITS, AA |
6/30/2013 |
|
Retention, Completions, 9, 12, 15, 16, 17, 18, 23 |
Teaching & Learning: Quality, Learning Support, 3D.2,
Information Resources 3D.5 |
|
|
|
| |
Course Scheduling |
Identify and implement tool to streamline scheduling process for
EM and Faculty |
|
|
6/30/2015 |
College Council |
Retention, Completions, 9, 12, 15, 16, 17, 18, 23 |
Teaching & Learning: Quality, Learning Support, 3D.2,
Infrastructure, 3D.4 |
|
|
|
| |
One Card |
Deploy One Card system for student purchases, and identification |
|
|
6/30/2015 |
College Council, SS |
Access, Retention, Convenient Services, Student Support Services,
23 |
Teaching & Learning: Quality, Changing Envrionments, 3B.3 |
|
|
|
| |
Banner 9 |
Upgrade modules to Banner 9 and other enhancements |
CTO |
|
6/30/2015 |
CCC Employees |
Retention, High Quality,
23 |
Teaching & Learning: Quality, Changing Envrionments, 3B.3 |
|
|
|
| |
Tie e-commerce concepts to course schedule & service
menu/automated emails to previous & potential learners (PIMA model) |
Develop and implement notifications systems utilizing e-commerce
triggers. Improved communications to previous and potential learners |
CTO, VPAA |
|
6/30/2015 |
President, College Council |
Retention, High Quality,
23 |
Teaching & Learning: Quality, Learning Support, 3D.2,
Infrastructure, 3D.4 |
|
|
|
| |
Link e-commerce model to student progress data |
Implement degree audit program and tie to e-commerce model |
CTO |
|
6/30/2014 |
College Council, SS |
Retention, High Quality,
23 |
Teaching & Learning: Quality, Learning Support, 3D.2,
Infrastructure, 3D.4 |
|
|
|
| |
Collecting student intent data |
Implement student intent program to capture data each semester |
CTO, VPAA |
|
6/30/2014 |
College Council |
Retention, High Quality,
23 |
Teaching & Learning: Quality, Learning Support, 3D.2,
Infrastructure, 3D.4 |
|
|
|
| |
Better instruction for students on how to get help and how to use
CCC technology |
Improve Helpdesk communication, service and online resources.
Implement student technology workshops. |
CTO |
|
6/30/2013 |
|
Retention, 15, 23 |
Integrity, Knowledge, 2E.2,3; Teaching & Learning: Quality,
Information Resources, 3D.5 |
|
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| |
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|
|
|
| Goal 5 - ETHICS,
SUSTAINABILITY |
|
|
|
|
|
|
|
|
|
|
| By June 30, 2015, CCC will develop and implement
sustainable funding options and optimize the utilization of existing
resources by: |
|
|
| OBJECTIVES |
TACTICS |
MEASURES |
PERSONS RESPONSIBLE |
RESOURCES NEEDED |
COMPLETION DATE |
FEEDBACK LOOP |
AZCC VISION |
HLC CRITERION |
STATUS |
|
|
| INSTITUTIONAL ADVANCEMENT |
Create a
Foundation strategic plan that supports College goals |
Increased #
of endowed scholarships over current benchmark |
Dir IA |
|
6/30/2013 |
President,
Foundation Board, College Council |
Access,
Retention, Completions, Close Gap, Student Support Services, Partnerships, 1,
2, 4, 5, 12, 15, 23 |
Resources,
Educational Purpose, 5A.2 |
|
|
|
| |
|
Increase % of employee
giving over current benchmark |
|
Increase in fundraising revenue |
6/30/2013 |
|
Access, Retention, Completions, Close Gap, Student Support
Services, Partnerships, 1, 2, 4, 5, 12, 15, 23 |
Resources, Educational Purpose, 5A.2 |
|
|
|
| |
|
Add "seeking scholarship gifts" to Scholarship
committee job description |
|
|
6/30/2013 |
|
Access, Retention, Completions, Close Gap, Student Support
Services, Partnerships, 1, 2, 4, 5, 12, 15, 23 |
Resources, Educational Purpose, 5A.2 |
|
|
|
| |
|
Develop CCC2NAU scholarship endowment that ties to President's
CCC2NAU endowment |
|
Increase in fundraising revenue |
6/30/2013 |
|
Access, Retention, Completions, Close Gap, Student Support
Services, Partnerships, 1, 2, 4, 5, 12, 15, 23 |
Resources, Educational Purpose, 5A.2 |
|
|
|
| |
|
Create faculty scholarship for professional development |
|
Increase in fundraising revenue |
6/30/2013 |
|
Retention, High Quality, 23 |
Teaching & Learning: Quality:
Faculty Development, 3C.4 |
|
|
|
| |
Create Business Analysis and Action Plan for Foundation |
Create Foundation brochure |
|
|
6/30/2013 |
|
Retention, High Quality, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
|
Software
strategy for contact management (partnering w/ NAU for software sharing) |
|
Possible Software purchase |
6/30/2014 |
|
Retention, High Quality, 23 |
Resources, Encompass, 5C.3 |
|
|
|
| |
|
Revisit accounting process - possibly bring in-house |
|
|
6/30/2013 |
|
Retention, High Quality, 23 |
Resources, Operational Experience, 5D.2 |
|
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|
| |
|
Develop P&P for events, graphic identify, etc... (i.e.
expenses vs income ratio, staff time…) |
|
|
6/30/2013 |
|
Retention, High Quality, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
Establish full alumni development program |
Database established |
|
Database Software |
6/30/2013 |
|
Access, Retention, Completions, Close Gap, Student Support
Services, Partnerships, 1, 2, 4, 5, 12, 15, 23 |
Integrity, Graduates, 2C.6; Teaching & Learning: Resources,
Educational Purpose, 5A.2 |
|
|
|
| |
|
Plan developed & approved |
|
|
12/30/2012 |
|
Access, Retention, Completions, Close Gap, Student Support
Services, Partnerships, 1, 2, 4, 5, 12, 15, 23 |
Integrity, Graduates, 2C.6; Teaching & Learning: Resources,
Educational Purpose, 5A.2 |
|
|
|
| |
|
Events planned |
|
Budget for direct mail etc… |
6/30/2013 |
|
Access, Retention, Completions, Close Gap, Student Support
Services, Partnerships, 1, 2, 4, 5, 12, 15, 23 |
Integrity, Graduates, 2C.6; Teaching & Learning: Resources,
Educational Purpose, 5A.2 |
|
|
|
| |
|
Assess first year of program and make adjustments as needed |
|
|
6/30/2014 |
|
Access, Retention, Completions, Close Gap, Student Support
Services, Partnerships, 1, 2, 4, 5, 12, 15, 23 |
Integrity, Graduates, 2C.6; Teaching & Learning: Resources,
Educational Purpose, 5A.2 |
|
|
|
| |
|
Invite alumni to participate in CCC & community events with
CCC student clubs |
|
Budget for direct mail etc… |
6/30/2013 |
|
Access, Retention, Completions, Close Gap, Student Support
Services, Partnerships, 1, 2, 4, 5, 12, 15, 23 |
Integrity, Graduates, 2C.6; Teaching & Learning: Resources,
Educational Purpose, 5A.2 |
|
|
|
| |
Regular Board professional development |
Develop calendar & implement |
|
Budget for food/speakers etc |
6/30/2013 |
|
Retention, High Quality, 23 |
Integrity, Governance, 2C.1-4; Resources, Governance, 5B.1,2 |
|
|
|
| |
Grants |
Develop easier grant method for small grant apps |
|
|
6/30/2013 |
|
Retention, High Quality, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
|
Increase grant writing partnership with NAU and others in
district |
|
|
6/30/2013 |
|
Retention, High Quality, 23 |
Resources, Encompass, 5C.3 |
|
|
|
| FINANCIAL
AID |
Increase use of student workers |
Increase work study budget by 10% |
Dir FA |
|
6/30/2014 |
VPBAS |
Retention, Student Support Services, 13 -15, 23 |
Resources, Educational Purpose, 5A.2 |
|
|
|
| CONTINUE WORKING SUSTAINABLE FINANCIAL PLAN |
Update Sustainable Financial Plan w/ new suggestions made through
strat plan process |
Update SFP to reflect actual financial savings |
VPBAS |
Staff time |
6/30/2013 |
Budget Managers, Budget Planning Committee, President, College
Council |
Retention, High Quality, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
choose initiatives to research (annual process) |
make recommendations & implement |
VPBAS |
Staff time, may require additional resources |
6/30/2013 |
Budget Managers, Budget Planning Committee, President, College
Council |
Retention, High Quality, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
Choose initiatives to research (annual process) |
Make recommendations & implement |
|
Staff time, may require additional resources |
6/30/2013 |
|
Retention, High Quality, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| FACILITIES |
Expand "greening" of campuses (i.e. increase use of
solar & wind) |
Reduction in electrical, gas, water usaege |
Dir Facilities |
Start-up funding, grants, donations |
6/30/2015 |
VPBAS, College Council, President |
Retention, High Quality, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| |
Blinds in Commons to increase use & rental |
Estimate, determine if financially viable, install |
|
Funding, donations |
6/30/2014 |
|
Retention, High Quality, 23 |
Resources, Operational Experience, 5D.2 |
|
|
|
| COMMUNITY EDUCATION CAMPAIGN |
Develop plan |
Timeline of activities/initiatives developed |
President |
|
12/30/2012 |
Steering Committee, College Council, CCC Employees |
Retention, High Quality, 23 |
Mission, Public Good, 1D.1-3; Resources, Encompass, 5C.3 |
|
|
|
| |
|
Message & data clarified |
|
|
6/30/2013 |
|
Retention, High Quality, 23 |
Mission, Public Good, 1D.1-3; Resources, Encompass, 5C.3 |
|
|
|
| |
Prepare
educational collateral |
Develop Speaker's presentations, identify speakers - employee and
community "friends", train
speakers |
|
Funding |
12/30/2012 |
|
Retention, High Quality, 23 |
Mission, Public Good, 1D.1-3; Resources, Encompass, 5C.3 |
|
|
|
| |
|
Develop
visitation/presentation list & schedule accordingly |
|
|
6/30/2013 |
|
Retention, High Quality, 23 |
Mission, Public Good, 1D.1-3; Resources, Encompass, 5C.3 |
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