Medical Front Office Assistant (Certificate)

Certificate Description *New Admission to program is not available*

This basic certificate program prepares students for the varied and expanded responsibilities involved in working within medical offices today.  Students will receive training in numerous areas, which will give them an understanding of the workings within today’s medical businesses.  Graduates will have the skills necessary to obtain a position as a medical front office assistant that will be able to perform numerous duties in the front office.  Students may apply credit hours earned in this program toward the Associate of Applied Science Medical Assistant degree.

Certificate Requirements: 27 credits

Course

Course Title

Hours

AHS 100    

Introduction to the U.S. Health Care System

3

AHS 102

Administrative Medical Front Office

4

AHS 105

Professionalism in Health Care Settings

3

AHS 110

Health Care Ethics and Law

3

AHS 131

Medical Terminology

3

AHS 135

Medical Insurance, Coding, and Billing

3

AHS 289  

Internship I

3

BIO 160

Introduction to Human Anatomy and Physiology

4

CIS 120

Introduction to Computer Information Systems

3

Outcomes

Upon successful completion of this program, student will

  1. apply proper oral and written communication skills in the work place;
  2. understand cultural diversity and apply this understanding to health care situations;
  3. operate computer hardware and software as applicable to the health care industry;
  4. understand and use medical terminology;
  5. understand and work within the rules of ethics and law in health care;
  6. understand procedures and operate professionally within the medical office environment;
  7. understand and use proper Health Information Management and Privacy Rules in the Medical office;
  8. use billing and coding procedures and carry out the basics of health insurance claim forms;
  9. and use critical thinking skills in decision making concerning patient care in administrative situations.