To request your free official transcript through your student account, first go to Web4. You will need your Comet Id and password. If you don’t know your Comet ID click on “Find Your Comet ID”. Enter your Student ID# (@000), First Name, Last Name and click on Find It. If you need further help, call the IT help desk at (928) 226-HELP (4357), they can help you reset your password.
On the “Select a mailing address for the transcript” screen skip the first 3 fields and start with “Issue to” field. Insert the name of the person or institution receiving your transcript and click continue.
On the “Select Transcript Type” screen you need to change the “Transcript Type” to Web Official Transcript. Insert the address of where you want your transcript mailed. If you are requesting a transcript for NAU we recommend you select “In Person Pick Up” and hand deliver your transcript to them, if possible. Please include the street address, city, state and zip code. If you are picking your transcript up at Registration do not insert an address. Your transcript will be available the next business day. Please bring a photo ID to pick up your transcript. Click continue.