ITS Help Desk

NOTICE: Please note that the Help Desk cannot assist with password resets or account information over email due to FERPA regulations. If you need assistance with these issues call 928-226-4357.



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Upcoming Planned Outage:

Ony Monday, July 24th starting at 12:05 A.M. lasting until July 24th at 7:00 A.M., The ITS department will be performing important updates to the Banner system. Internet Native Banner (Banner Forms) and Self-Service Banner (Web4) will be unavailable during this time.

On Friday, July 28th starting at 8:00 A.M. lasting until 2:00 P.M., ITS will be conducting a test of CCC’s Business Continuity plan.  Power to all CCC IT systems at the Lone Tree campus will be disconnected in order to exam procedures and improve disaster recovery processes where needed.  Once testing is completed, all IT services will be restored.

The ITS Help Desk is here to help with any technical difficulties you may be experiencing.
Please choose from one of the following options to contact the Help Desk. Please read the FERPA warning above first before emailing us. 
For the most frequently asked questions, view the FAQ section below.