In the upcoming weeks, Information Technology Services (ITS) will be implementing new password complexity rules for Banner and Windows account passwords. For further information regarding these changes please visit our Password Information page.



  • The Lone Tree Help Desk and Computer Lab will be open an extended hour during the week of 10/20/14 for Midterms.
    • Monday - Thursday, 7 a.m. - 10 p.m. (Help Desk opens at 8 a.m.)
    • Friday, 7 a.m. - 7 p.m. (Help Desk opens at 8 a.m.)
    • Saturday, 9 a.m. - 3 p.m.


We are here to serve you.  If you are experiencing technical difficulties, please choose from one of the following options:


Contact the ITS Help Desk:

Phone: (928) 226 - 4357



Password Reset

Click here to reset your password! You will land on our forefront login page. Login with the following information:

Username:COCO2k\(Comet ID)
Password:Last known password

Support Request

Did you know you can submit a Support Request for one of our trained technicians to assist you? Fill out our Support Request form and a trained technician will assist you.

Hours & Locations

We have knowledgeable staff at all three main campuses: Lone Tree, 4th Street, and Page.



Frequently Asked Questions



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